CNG Holdings, Inc.
Total Rewards Specialist
General Function / Summary:
The Total Rewards Specialist is responsible for managing day‑to‑day aspects of health and welfare, 401(k), leave, and time off benefits and is responsible for playing a key role throughout the associate lifecycle delivering operational excellence and general HR support to the organization.
Essential Duties
Administer benefit offerings including general administration, communications, associate inquiries, vendor management, payroll processing, and compliance at federal, state, and local levels.
Serve as subject‑matter expert for all health and welfare benefit programs under the guidance of HR leadership and the legal department.
Enforce benefit programs and policies in accordance with applicable federal and state employment laws (ACA, ERISA, COBRA, HIPAA, etc.) and provide consultative guidance when regulations change.
Independently provide support to associates and vendors by recommending solutions for associate concerns to leadership.
Assist with management and execution of Open Enrollment.
Manage benefit payroll deductions, arrears balances, and retro processing to ensure accurate pay processing.
Administer time‑away policies in accordance with state and local regulations, including jury duty, bereavement, sick time, and paid time off.
Manage all aspects of leave‑of‑absence policies and processes, including notifications to associates, managers, and leave vendors; collaborate with HR Business Partners and Legal to review associates on leave and next steps.
Facilitate communication and time off for workers’ compensation claims; work with vendor to ensure compliance with federal and state laws.
Track benefit plan compliance and manage compliance and government reporting.
Respond to state unemployment inquiries and facilitate appeals as needed.
Monitor and review tuition assistance program requests and reimbursements.
Ensure necessary benefit vendor invoices are paid timely.
Additional HR Responsibilities
Provide seamless and client‑focused support to associates by reconciling questions and issues.
Evaluate, prioritize, and provide solutions to HR requests.
Perform associate and system audits to ensure exceptional data quality.
Maintain compliance‑related reporting and policy handbooks.
Assist with the deployment of Workday system rollouts and semi‑annual releases.
Identify and recommend process improvements in HR processes.
Build and maintain proactive partnerships with internal and external client groups.
Manage other assigned projects.
Minimum Education And Experience Required
Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
2+ years of experience in Human Resources.
Comfortable working in a fast‑paced environment.
Strong verbal, written, and presentation skills.
Excellent problem‑solving, collaboration, time‑management, and organization skills.
Detail‑oriented team player able to handle multiple projects and tasks.
Ability to maintain confidentiality and professionalism with sensitive information.
Highly motivated with a strong sense of quality, continuous improvement, and customer service.
Results‑driven and passionate about maintaining high standards.
Knowledge of ACA, ERISA, COBRA, HIPAA, FMLA, and other health & welfare benefit regulations is strongly preferred.
Proficient in Microsoft Office programs.
Ability and willingness to consistently live and embrace core values of accountability, inclusiveness, transparency, and focus.
Physical Demands
Standard office environment; remote eligible.
Extended viewing of computer screens.
Extended typing.
Travel N/A
Supervisory Functions N/A
All the above duties and responsibilities are essential job functions. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Associates may be required to perform these and any other job‑related instructions as requested by their manager, subject to reasonable accommodation. Nothing in this document alters the at‑will nature of employment with CNG Holdings, Inc. and its subsidiaries.
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The Total Rewards Specialist is responsible for managing day‑to‑day aspects of health and welfare, 401(k), leave, and time off benefits and is responsible for playing a key role throughout the associate lifecycle delivering operational excellence and general HR support to the organization.
Essential Duties
Administer benefit offerings including general administration, communications, associate inquiries, vendor management, payroll processing, and compliance at federal, state, and local levels.
Serve as subject‑matter expert for all health and welfare benefit programs under the guidance of HR leadership and the legal department.
Enforce benefit programs and policies in accordance with applicable federal and state employment laws (ACA, ERISA, COBRA, HIPAA, etc.) and provide consultative guidance when regulations change.
Independently provide support to associates and vendors by recommending solutions for associate concerns to leadership.
Assist with management and execution of Open Enrollment.
Manage benefit payroll deductions, arrears balances, and retro processing to ensure accurate pay processing.
Administer time‑away policies in accordance with state and local regulations, including jury duty, bereavement, sick time, and paid time off.
Manage all aspects of leave‑of‑absence policies and processes, including notifications to associates, managers, and leave vendors; collaborate with HR Business Partners and Legal to review associates on leave and next steps.
Facilitate communication and time off for workers’ compensation claims; work with vendor to ensure compliance with federal and state laws.
Track benefit plan compliance and manage compliance and government reporting.
Respond to state unemployment inquiries and facilitate appeals as needed.
Monitor and review tuition assistance program requests and reimbursements.
Ensure necessary benefit vendor invoices are paid timely.
Additional HR Responsibilities
Provide seamless and client‑focused support to associates by reconciling questions and issues.
Evaluate, prioritize, and provide solutions to HR requests.
Perform associate and system audits to ensure exceptional data quality.
Maintain compliance‑related reporting and policy handbooks.
Assist with the deployment of Workday system rollouts and semi‑annual releases.
Identify and recommend process improvements in HR processes.
Build and maintain proactive partnerships with internal and external client groups.
Manage other assigned projects.
Minimum Education And Experience Required
Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
2+ years of experience in Human Resources.
Comfortable working in a fast‑paced environment.
Strong verbal, written, and presentation skills.
Excellent problem‑solving, collaboration, time‑management, and organization skills.
Detail‑oriented team player able to handle multiple projects and tasks.
Ability to maintain confidentiality and professionalism with sensitive information.
Highly motivated with a strong sense of quality, continuous improvement, and customer service.
Results‑driven and passionate about maintaining high standards.
Knowledge of ACA, ERISA, COBRA, HIPAA, FMLA, and other health & welfare benefit regulations is strongly preferred.
Proficient in Microsoft Office programs.
Ability and willingness to consistently live and embrace core values of accountability, inclusiveness, transparency, and focus.
Physical Demands
Standard office environment; remote eligible.
Extended viewing of computer screens.
Extended typing.
Travel N/A
Supervisory Functions N/A
All the above duties and responsibilities are essential job functions. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Associates may be required to perform these and any other job‑related instructions as requested by their manager, subject to reasonable accommodation. Nothing in this document alters the at‑will nature of employment with CNG Holdings, Inc. and its subsidiaries.
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