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C.H. Robinson

Continuous Improvement Manager

C.H. Robinson, Eden Prairie, Minnesota, United States, 55344

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Continuous Improvement Manager – Finance

Role at C.H. Robinson

C.H. Robinson is seeking a Continuous Improvement Manager who will be responsible for developing operational strategies that help achieve organizational excellence. The manager will drive execution of strategic initiatives through a Continuous Improvement framework with a variety of stakeholders at all levels. This person will have experience in Lean or Six Sigma methodologies, strong change management capabilities, and proven success managing multiple cross‑functional projects simultaneously.

Responsibilities

Continuously identify and remove waste, friction and frustration from operational processes and create mechanisms for pro‑actively assessing the effectiveness and efficiency of processes

Business Process Management (BPM) leadership of strategic initiatives that maximize customer value, increase operational efficiency, or increase volume throughput

Support implementation of operational strategy and planning in‑line with business/function and enterprise strategies

Work with Analytics team to create or improve operational performance reports to provide insights to leadership and employees, monitor performance, workload, and resources

Drive changes needed within systems through collaboration with technology and other related resources to advance processes and automation

Collaborate with business partners across functions to ensure successful project implementation through the deployment of tools, processes, and personnel

Manage relationships and communication between internal and external project management resources, stakeholders, and senior management

Motivate team members and help create a culture of accountability

Create and execute ongoing Continuous Improvement training, coaching and development

Ensure office employees and leaders focus on operational effectiveness and efficiency

Identify and stay current on industry trends and emerging market conditions related to organizational effectiveness, Continuous Improvement, and enabling technologies

Engineer processes to yield appropriate external service levels at appropriate costs while constantly optimizing resources

Overall project delivery including coordinating and managing resources, ensuring effective change management, identifying, and mitigating risks, documenting processes, and communicating updates to a variety of stakeholders

Create an analytical culture to improve decision‑making and drive efficiency, quality, and profitability

Act as a change agent as needed for project implementation to the organization to ensure continued project delivery success, including work with business partners to ensure essential document management and communications related to business activities

Identify and manage risks and mitigation plans, and work to manage logistics and activities while ensuring essential document management and communication

Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications

6+ years of professional experience executing large, cross‑functional initiatives

Minimum 3 years of experience using a continuous improvement framework within business operations such as Lean, Six Sigma or similar

Minimum 3 years of project management experience.

Bachelor’s Degree from an accredited college or university

Preferred Qualifications

Certification in Lean, Six Sigma and/or related methodologies

Experience using business and data analytics to drive continuous improvement

Strong change management capabilities with emphasis on team behavior change

Excellent planning and project management skills with strong ability to effectively manage multiple cross‑functional projects simultaneously

Thrive in an ambiguous work environment with minimal supervision and ability to make timely decisions

Excellent verbal and written communication skills with the ability to tailor messaging to the appropriate audience

Demonstrated leadership in a matrix organization, influencing without authority, conflict resolution skills, and ability to motivate and inspire team members to high performance levels

Ability to influence, motivate and inspire cross‑functional teams and individuals involved in Continuous Improvement efforts

Demonstrated ability to present complex issues to higher level management and contribute to high level presentations and discussions

Intermediate to advanced competency and experience in using business data analytics to drive continuous improvement

Demonstrated ability to develop and maintain effective collaborative relationships with team members, management, and internal/external partners

Values a diverse and inclusive work environment

Compensation Range $89,800.00 – $151,800.00

Benefits

Three medical plans which include

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short‑Term and Long‑Term Disability

Paid observed holidays

2 paid floating holidays for U.S. hourly employees

Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team‑building opportunities

Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

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