Centene Corporation
Position Purpose
Oversees all labor management activities of FTEs, contractors, and fixed fee resources, including resource allocations, workload planning, and time reporting to ensure alignment with portfolio expectations. Forecasts all labor changes monthly, maintains a detailed labor tracker, monitors actuals vs forecast each month, and provides monthly updates to leadership. Manages and administers ServiceNow reporting to ensure accurate tracking, alignment, and visibility of work efforts. Supports process efficiency and coaches stakeholders on effective labor management practices.
Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals
Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success.
Creates visibility into areas struggling with scope, schedule, resources, or budget
Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines
Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio
Identifies dependencies and critical paths, and aids stakeholders in managing them
Improves and streamlines the portfolio and project lifecycle, by working closely with business units, user base, and tool teams
Identifies and resolves problems often anticipating issues before they occur or before they escalated; develop and evaluate options and implements solutions
Analyzes project risk profile and balance at the portfolio level
Contributes to capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions
Develop and maintain processes to facilitate integrated project scoping between various workgroups and identifies operational impacts and dependencies.
Maintain departmental work process for IT controls
Analyze demand data to identify and report on trends
Performs other duties as assigned
Complies with all policies and standards
Education / Experience Requires a Bachelor's degree and 4 – 6 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills
Advanced knowledge of MS Excel
Experience with ServiceNow
Experience with Data Analysis
Knowledge of IT hardware/software assets as well as knowledge of applications and application platforms
Knowledge of JIRA
Soft Skills
Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independently
Intermediate - Demonstrated analytical skills
Intermediate - Demonstrated project management skills
Intermediate - Demonstrates a high level of accuracy, even under pressure
Intermediate - Demonstrates excellent judgment and decision making skills
Intermediate - Ability to communicate and make recommendations to upper management
Intermediate - Ability to drive multiple projects to successful completion
License / Certification
Certified Project Management Professional (PMP)-PMI preferred
Certified Workforce Planning Professional preferred
Certified in Governance of Enterprise IT (CGEIT) preferred
Pay Range: $87,000.00 - $161,300.00 per year
Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
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Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals
Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success.
Creates visibility into areas struggling with scope, schedule, resources, or budget
Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines
Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio
Identifies dependencies and critical paths, and aids stakeholders in managing them
Improves and streamlines the portfolio and project lifecycle, by working closely with business units, user base, and tool teams
Identifies and resolves problems often anticipating issues before they occur or before they escalated; develop and evaluate options and implements solutions
Analyzes project risk profile and balance at the portfolio level
Contributes to capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions
Develop and maintain processes to facilitate integrated project scoping between various workgroups and identifies operational impacts and dependencies.
Maintain departmental work process for IT controls
Analyze demand data to identify and report on trends
Performs other duties as assigned
Complies with all policies and standards
Education / Experience Requires a Bachelor's degree and 4 – 6 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills
Advanced knowledge of MS Excel
Experience with ServiceNow
Experience with Data Analysis
Knowledge of IT hardware/software assets as well as knowledge of applications and application platforms
Knowledge of JIRA
Soft Skills
Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independently
Intermediate - Demonstrated analytical skills
Intermediate - Demonstrated project management skills
Intermediate - Demonstrates a high level of accuracy, even under pressure
Intermediate - Demonstrates excellent judgment and decision making skills
Intermediate - Ability to communicate and make recommendations to upper management
Intermediate - Ability to drive multiple projects to successful completion
License / Certification
Certified Project Management Professional (PMP)-PMI preferred
Certified Workforce Planning Professional preferred
Certified in Governance of Enterprise IT (CGEIT) preferred
Pay Range: $87,000.00 - $161,300.00 per year
Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
#J-18808-Ljbffr