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TD Securities

Teller I (20 Hours Weekly, Bilingual Spanish) Hempstead

TD Securities, Hempstead, New York, United States

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Job Title and Details Teller I (20 Hours Weekly, Bilingual Spanish)

– Hempstead, New York, United States of America

Hours: 20 per week

Pay: $23.00 – $29.50 USD per hour

Job Description The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. The role also involves educating customers on TD's products and services or referring them to a partner for specialized solutions.

Responsibilities

Execute TD's Brand promise by consistently delivering a Legendary Customer experience in the Store.

Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.

Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy.

Respond to and resolve customer inquiries and concerns using standard procedures, escalating to management as necessary.

Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.

Understand customer preferences and educate customers on self‑service/digital options that meet their needs.

Act as an advocate for the customer by conducting needs‑based conversations; offering financial & digital solutions, or referring the customer to an appropriate partner.

Make sound decisions and provide timely problem resolution, escalating more difficult issues to management.

Ensure compliance with operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act.

Verify customers' identities by following authentication policies & procedures.

Balance cash drawers, ATMs, Teller Cash Dispensers, and Teller Cash Recyclers as necessary.

Adhere to safe deposit box procedures, operations, and guidelines.

Accountable for maintaining cash limits and securing cash at all times.

Ensure confidential customer information is securely stored throughout the day.

Follow dual control, security, audit measures, and fraud prevention protocols.

Complete all required in‑classroom training and online training by established due dates.

Education & Experience

High school diploma or GED.

6 months of work‑related experience preferred (volunteering, education, military experience acceptable).

Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.

Demonstrated customer service skills preferred.

Strong organizational skills and attention to detail.

Ability to function in a fast‑paced and changing environment.

Excellent communication skills, concise and clear.

Physical Requirements Never: 0%; Occasional: 1‑33%; Frequent: 34‑66%; Continuous: 67‑100%

Domestic Travel – Occasional; International Travel – Never

Performing sedentary work – Frequent; Performing multiple tasks – Continuous; Operating standard office equipment – Continuous; Responding quickly to sounds – Continuous; Sitting – Occasional; Standing – Continuous; Walking – Frequent; Moving safely in confined spaces – Occasional; Lifting/Carrying (under 25 lbs.) – Occasional; Lifting/Carrying (over 25 lbs.) – Occasional; Squatting – Occasional; Bending – Occasional; Kneeling – Occasional; Crawling – Occasional; Climbing – Occasional; Reaching overhead – Occasional; Reaching forward – Occasional; Pushing – Occasional; Pulling – Occasional; Twisting – Occasional; Concentrating for long periods of time – Continuous.

The above statements describe the general nature and level of work performed. Responsibilities listed are essential functions for ADA purposes.

Who We Are TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses. Through leadership, mentorship and training programs, we support colleagues’ growth and development.

Our Total Rewards Package Base salary plus variable compensation or incentive awards. Additional benefits include health and well‑being programs, savings and retirement plans, paid time off (Vacation PTO, Flex PTO, Holiday PTO), banking benefits, discounts, and career development opportunities.

Additional Information We’re delighted you’re considering a career with TD. Through training, development conversations and a competitive benefits plan, we commit to providing the support our colleagues need to thrive.

Colleague Development Regular career, development and performance conversations with your manager, access to an online learning platform and mentoring programs to unlock future opportunities.

Training & Onboarding We will provide training and onboarding sessions to ensure you have everything you need to succeed.

Interview Process We will contact candidates of interest to schedule interviews and communicate outcomes by email or phone.

Accommodation TD Bank is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable law.

Applicants with a disability who need accommodations may email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com with their full name, best contact method, and required accommodation.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Finance and Sales

Investment Banking

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