Pennrose
Leasing Agent – Pennrose
Pay range:
$19 - $20/hour (depending on experience)
Responsibilities
Provide first‑line customer service for prospective and current residents, as well as property guests. Maintain a welcoming environment in the Leasing Office.
Lead tours of the property, showing vacant units and marketing property amenities.
Track and follow up with all referrals, walk‑ins, and phone inquiries.
Develop and maintain a reference book detailing the property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions.
Assist with developing and coordinating leasing events and resident promotional activities.
Prepare a leasing checklist and package which includes all required forms, deposits, schedules, and information.
Process lease applications.
Complete and maintain lease files for each rental, ensuring all required documentation outlined in the Resident File Setup is present.
Collect rental deposits and rent; deliver deposits to the bank.
Utilize maintenance software to enter and track work orders.
Inspect apartments for move‑in/out condition and turnover status.
Prepare and distribute required reports, monthly newsletters, tenant correspondence, and other communications.
Work with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities.
Assist the Property Manager with annual recertification of each resident.
Visit comparable properties and assist the Property Manager in preparing quarterly competitive market analyses.
Remain current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord‑Tenant code, Fair Housing laws, and other applicable laws.
Order office supplies and welcome gifts for new residents.
Assist with the development and implementation of resident services programming.
Maintain regular daily office hours, ensuring adequate coverage on weekends and holidays.
Maintain strict adherence to invoice approval policy. Position does not have authority to purchase any goods or services.
Required Education and Experience
High School Diploma or equivalent.
1 year experience in multi‑family property management preferred.
Experience in affordable housing preferred.
Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred.
Knowledge of HUD programs including but not limited to HOPE 6 and project‑based Section 8.
Proficiency in Yardi preferred.
Proficiency in Microsoft Windows, including Microsoft Excel and Outlook.
Excellent customer service skills.
Requires a valid driver’s license, an insured vehicle, and the ability to travel between properties.
Working Conditions
Ability to work periodic flexible hours is required.
Must be able to travel by plane and automobile.
Must be able to work at property locations within or near transitional neighborhoods.
Must be able to climb stairs, take elevators, bend, squat, and reach overhead.
Seniority Level Entry level
Employment type Full‑time
Job function Sales and Management
#J-18808-Ljbffr
Pay range:
$19 - $20/hour (depending on experience)
Responsibilities
Provide first‑line customer service for prospective and current residents, as well as property guests. Maintain a welcoming environment in the Leasing Office.
Lead tours of the property, showing vacant units and marketing property amenities.
Track and follow up with all referrals, walk‑ins, and phone inquiries.
Develop and maintain a reference book detailing the property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions.
Assist with developing and coordinating leasing events and resident promotional activities.
Prepare a leasing checklist and package which includes all required forms, deposits, schedules, and information.
Process lease applications.
Complete and maintain lease files for each rental, ensuring all required documentation outlined in the Resident File Setup is present.
Collect rental deposits and rent; deliver deposits to the bank.
Utilize maintenance software to enter and track work orders.
Inspect apartments for move‑in/out condition and turnover status.
Prepare and distribute required reports, monthly newsletters, tenant correspondence, and other communications.
Work with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities.
Assist the Property Manager with annual recertification of each resident.
Visit comparable properties and assist the Property Manager in preparing quarterly competitive market analyses.
Remain current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord‑Tenant code, Fair Housing laws, and other applicable laws.
Order office supplies and welcome gifts for new residents.
Assist with the development and implementation of resident services programming.
Maintain regular daily office hours, ensuring adequate coverage on weekends and holidays.
Maintain strict adherence to invoice approval policy. Position does not have authority to purchase any goods or services.
Required Education and Experience
High School Diploma or equivalent.
1 year experience in multi‑family property management preferred.
Experience in affordable housing preferred.
Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred.
Knowledge of HUD programs including but not limited to HOPE 6 and project‑based Section 8.
Proficiency in Yardi preferred.
Proficiency in Microsoft Windows, including Microsoft Excel and Outlook.
Excellent customer service skills.
Requires a valid driver’s license, an insured vehicle, and the ability to travel between properties.
Working Conditions
Ability to work periodic flexible hours is required.
Must be able to travel by plane and automobile.
Must be able to work at property locations within or near transitional neighborhoods.
Must be able to climb stairs, take elevators, bend, squat, and reach overhead.
Seniority Level Entry level
Employment type Full‑time
Job function Sales and Management
#J-18808-Ljbffr