South Carolina Department of Motor Vehicles
Administrative Specialist II / Titling & Licensing Specialist III - 183728
South Carolina Department of Motor Vehicles, Columbia, South Carolina, us, 29228
Administrative Specialist II / Titling & Licensing Specialist III - 183728
Join to apply for the
Administrative Specialist II / Titling & Licensing Specialist III - 183728
role at the
South Carolina Department of Motor Vehicles .
Job Responsibilities
Examines, accepts, prepares, enters and prints all documents required in issuing drivers’ licenses, beginner permits and identification cards for all classes – originals, duplicates, transfers, temporary and replacement vehicle registrations, license plates, handicap placards, golf cart permits and/or titles. Includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles. Creates and performs edits of the customer’s name and address fields.
Manages business customer (banks, lienholders, insurance companies, dealerships) needs such as licensing, insurance issues and/or verifies correct customer numbers.
Processes motor vehicle registration requests, researches suspension inquiries, modifies registration credentials and issues automobile dealership licenses.
Determines service eligibility from understanding established guidelines from SC legislation and SC DMV policies.
Administers knowledge tests to drivers requesting to operate Class A, B, C, D, E, F, G, M and CDL licenses.
Verifies visual eye screening by physicians’ eye statement or SCDMV eye test machine, reviews applications for fraud and medical cases to determine license restrictions and/or reviews to meet requirements set forth by SCDMV policy and SC legislation. Processes motor voter applications.
Answers customer inquiries pertaining to driver, vehicle, registration, titling and insurance requirements; greets and directs customers to appropriate areas in the office.
Operates camera system to issue credentials, fax machine, SCDMV software and equipment necessary to assist customers.
Collects all required fees and donations for the Donate Life Fund, reconciles and prepares daily reports and refund request documents, computes vehicle sales taxes, makes weight adjustments to the vehicle record file, receives, codes and issues receipts for surrendered license plates, boxes surrendered plates and completes pick‑up requests; performs routine maintenance on equipment and keeps work area clean, neat and fully stocked.
Manages and maintains transaction payments via cash, credit card, check or money order; maintains records of products and documentation that are issued and destroyed per SCDMV policy.
Performs other related duties as requested by manager, such as but not limited to IRP/IFTA, LiveScan and International Customer transactions.
Job Location This position is located in the Shop Road DMV Branch Office in Columbia, SC.
Agency Requirements
A high school diploma or equivalent plus clerical experience.
Before being certified to administer CDL knowledge skill tests, must complete a formal CDL test‑examiner trainer course and examination covering Introduction to CDL Licensing System, Overview of the CDL Tests, Vehicle Inspection Tests and Knowledge Tests.
Must complete a nationwide criminal background check to include fingerprints prior to being certified to administer CDL knowledge skill tests.
Additional Requirements
Ability to retain knowledge of DMV policies and procedures and explain them to customers.
Ability to pass New Employee Training and have a working knowledge of the Phoenix System and related hardware.
Ability to work under pressure during peak workload periods.
The Titling & Licensing Specialist III reports directly to the Assistant Branch Supervisor.
Incumbent requires regular supervision; Manager defines actions, work products, and processes necessary to complete assigned tasks.
Tasks completed in a climate‑controlled office setting; work requires sitting/standing for prolonged periods, walking, and constant talking.
Limited overtime may be required to meet departmental deadlines or serve all customers; must attend required training.
Benefits
Health, dental, vision, long‑term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week).
15 days annual vacation leave per year.
15 days sick leave per year.
13 paid holidays.
State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees).
Exceptional Employee Assistance Program (EAP) at no cost to employee or household members.
What’s in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
EEO Statement The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Additional Information Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
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Administrative Specialist II / Titling & Licensing Specialist III - 183728
role at the
South Carolina Department of Motor Vehicles .
Job Responsibilities
Examines, accepts, prepares, enters and prints all documents required in issuing drivers’ licenses, beginner permits and identification cards for all classes – originals, duplicates, transfers, temporary and replacement vehicle registrations, license plates, handicap placards, golf cart permits and/or titles. Includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles. Creates and performs edits of the customer’s name and address fields.
Manages business customer (banks, lienholders, insurance companies, dealerships) needs such as licensing, insurance issues and/or verifies correct customer numbers.
Processes motor vehicle registration requests, researches suspension inquiries, modifies registration credentials and issues automobile dealership licenses.
Determines service eligibility from understanding established guidelines from SC legislation and SC DMV policies.
Administers knowledge tests to drivers requesting to operate Class A, B, C, D, E, F, G, M and CDL licenses.
Verifies visual eye screening by physicians’ eye statement or SCDMV eye test machine, reviews applications for fraud and medical cases to determine license restrictions and/or reviews to meet requirements set forth by SCDMV policy and SC legislation. Processes motor voter applications.
Answers customer inquiries pertaining to driver, vehicle, registration, titling and insurance requirements; greets and directs customers to appropriate areas in the office.
Operates camera system to issue credentials, fax machine, SCDMV software and equipment necessary to assist customers.
Collects all required fees and donations for the Donate Life Fund, reconciles and prepares daily reports and refund request documents, computes vehicle sales taxes, makes weight adjustments to the vehicle record file, receives, codes and issues receipts for surrendered license plates, boxes surrendered plates and completes pick‑up requests; performs routine maintenance on equipment and keeps work area clean, neat and fully stocked.
Manages and maintains transaction payments via cash, credit card, check or money order; maintains records of products and documentation that are issued and destroyed per SCDMV policy.
Performs other related duties as requested by manager, such as but not limited to IRP/IFTA, LiveScan and International Customer transactions.
Job Location This position is located in the Shop Road DMV Branch Office in Columbia, SC.
Agency Requirements
A high school diploma or equivalent plus clerical experience.
Before being certified to administer CDL knowledge skill tests, must complete a formal CDL test‑examiner trainer course and examination covering Introduction to CDL Licensing System, Overview of the CDL Tests, Vehicle Inspection Tests and Knowledge Tests.
Must complete a nationwide criminal background check to include fingerprints prior to being certified to administer CDL knowledge skill tests.
Additional Requirements
Ability to retain knowledge of DMV policies and procedures and explain them to customers.
Ability to pass New Employee Training and have a working knowledge of the Phoenix System and related hardware.
Ability to work under pressure during peak workload periods.
The Titling & Licensing Specialist III reports directly to the Assistant Branch Supervisor.
Incumbent requires regular supervision; Manager defines actions, work products, and processes necessary to complete assigned tasks.
Tasks completed in a climate‑controlled office setting; work requires sitting/standing for prolonged periods, walking, and constant talking.
Limited overtime may be required to meet departmental deadlines or serve all customers; must attend required training.
Benefits
Health, dental, vision, long‑term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week).
15 days annual vacation leave per year.
15 days sick leave per year.
13 paid holidays.
State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees).
Exceptional Employee Assistance Program (EAP) at no cost to employee or household members.
What’s in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
EEO Statement The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Additional Information Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
#J-18808-Ljbffr