Oregon Department of Human Services
Benefit & Eligibility Worker (Public Benefit Specialist) Bilingual English & Spa
Oregon Department of Human Services, Grants Pass, Oregon, United States, 97527
Benefit & Eligibility Worker (Public Benefit Specialist) Bilingual English & Spanish Preferred
Apply for the Benefit & Eligibility Worker (Public Benefit Specialist) Bilingual English & Spanish Preferred role at the Oregon Department of Human Services.
Oregon Department of Human Services provided pay range Initial Posting Date: 01/06/2026 Application Deadline: 01/21/2026 Agency: Department of Human Services Salary Range: $4,409.00 – $5,842.00 Position Type: Employee Position Title: Benefit & Eligibility Worker (Public Benefit Specialist) Bilingual English & Spanish Preferred
Job Description The Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. This position will receive a 2.5% Cost‑of‑Living Adjustment (COLA), effective February 1, 2026.
Are you fluent in English and Spanish?
Our diverse communities benefit from bilingual support. While not required, preference will be given to candidates who possess this valuable skill.
Opportunity awaits!
Imagine being a guiding light for those in need. You have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people’s lives while nurturing your career.
Summary of Duties
Perform eligibility determinations, redeterminations, and periodic reviews.
Conduct interviews with applicants applying for benefits.
Communicate eligibility decisions to applicants.
Provide person‑centered services with a trauma‑informed approach to identify needs.
Be responsible for accurate and timely eligibility determinations across the state.
Create a work environment where everyone feels welcomed, appreciated and valued.
Participate in professional development opportunities and ongoing education of cultural awareness.
Minimum Qualifications
One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept.
Essential Attributes
Experience actively listening to clients and asking clarifying and open‑ended questions to gather complete and relevant information.
Experience applying critical thinking and sound judgment to make informed decisions using available data and resources.
Experience using written and oral communication to share information clearly and effectively with diverse audiences.
Experience organizing tasks and managing time effectively to meet established deadlines.
Experience using technology tools to accurately input, retrieve, and manage client information.
Preference will be given to candidates that are bilingual in Spanish and English.
Working Conditions
This is an in‑person position; duties will be conducted in an office setting.
Employee’s work schedule will be Monday – Friday from 8 am – 5 pm PT.
Occasional, compensated overtime may be required or voluntary, including evening and weekend work.
May work with individuals experiencing trauma or crisis. Some individuals may have challenges managing their emotions.
May encounter situations requiring quick decision‑making to ensure the safety of oneself or others.
You will communicate with Oregon residents frequently over the phone and in‑person.
Requires substantial time spent stationary while operating a computer.
Application Instructions Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward. Include detailed work and education history.
Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files at once.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. If you are selected and a degree is listed as a minimum qualification, please be prepared to provide verification of your completed education.
Artificial Intelligence (AI) Usage: The use of outside resources such as AI software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use will result in disqualification.
Background Checks And Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference Veterans’ preference. Veterans and Oregon National Guard preference. Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application or job‑specific questions. Include the job requisition number: REQ-193271.
Recruiter: Amanda Alvarado
Email: AMANDA.K.ALVARADO@odhs.oregon.gov
Phone: 541‑709‑8695.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Government Administration
Location: Medford, OR
Salary: $4,409.00 – $5,842.00 (posted 3 days ago)
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Oregon Department of Human Services provided pay range Initial Posting Date: 01/06/2026 Application Deadline: 01/21/2026 Agency: Department of Human Services Salary Range: $4,409.00 – $5,842.00 Position Type: Employee Position Title: Benefit & Eligibility Worker (Public Benefit Specialist) Bilingual English & Spanish Preferred
Job Description The Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. This position will receive a 2.5% Cost‑of‑Living Adjustment (COLA), effective February 1, 2026.
Are you fluent in English and Spanish?
Our diverse communities benefit from bilingual support. While not required, preference will be given to candidates who possess this valuable skill.
Opportunity awaits!
Imagine being a guiding light for those in need. You have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people’s lives while nurturing your career.
Summary of Duties
Perform eligibility determinations, redeterminations, and periodic reviews.
Conduct interviews with applicants applying for benefits.
Communicate eligibility decisions to applicants.
Provide person‑centered services with a trauma‑informed approach to identify needs.
Be responsible for accurate and timely eligibility determinations across the state.
Create a work environment where everyone feels welcomed, appreciated and valued.
Participate in professional development opportunities and ongoing education of cultural awareness.
Minimum Qualifications
One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept.
Essential Attributes
Experience actively listening to clients and asking clarifying and open‑ended questions to gather complete and relevant information.
Experience applying critical thinking and sound judgment to make informed decisions using available data and resources.
Experience using written and oral communication to share information clearly and effectively with diverse audiences.
Experience organizing tasks and managing time effectively to meet established deadlines.
Experience using technology tools to accurately input, retrieve, and manage client information.
Preference will be given to candidates that are bilingual in Spanish and English.
Working Conditions
This is an in‑person position; duties will be conducted in an office setting.
Employee’s work schedule will be Monday – Friday from 8 am – 5 pm PT.
Occasional, compensated overtime may be required or voluntary, including evening and weekend work.
May work with individuals experiencing trauma or crisis. Some individuals may have challenges managing their emotions.
May encounter situations requiring quick decision‑making to ensure the safety of oneself or others.
You will communicate with Oregon residents frequently over the phone and in‑person.
Requires substantial time spent stationary while operating a computer.
Application Instructions Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward. Include detailed work and education history.
Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files at once.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. If you are selected and a degree is listed as a minimum qualification, please be prepared to provide verification of your completed education.
Artificial Intelligence (AI) Usage: The use of outside resources such as AI software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use will result in disqualification.
Background Checks And Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference Veterans’ preference. Veterans and Oregon National Guard preference. Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application or job‑specific questions. Include the job requisition number: REQ-193271.
Recruiter: Amanda Alvarado
Email: AMANDA.K.ALVARADO@odhs.oregon.gov
Phone: 541‑709‑8695.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Government Administration
Location: Medford, OR
Salary: $4,409.00 – $5,842.00 (posted 3 days ago)
#J-18808-Ljbffr