Strategic Dispute Resolution Lead — ADR & Compliance

A leading automotive manufacturer is seeking a Dispute Resolution Manager to oversee critical customer dispute operations across the U.S. market. This role involves ensuring compliance and customer-centric outcomes on high-impact cases, managing a portfolio of warranty disputes, and driving process improvements. Candidates should hold a Bachelor's degree and have at least 5 years of relevant experience in customer care operations. The position is based in Ridgeville, SC or Mahwah, NJ with regular travel expected. #J-18808-Ljbffr