Huntington National Bank
Treasury Management Service Specialist II - Commercial Real Estate/CIC
Huntington National Bank, Dearborn, Michigan, United States, 48120
Summary
The Treasury Management Service Specialist II provides support to the Treasury Management Commercial Real Estate/CIC Segment. Prioritizes complex onboarding’s and ensures they are completed on time with minimal impact to the customer. Serves as a mentor for new colleagues to learn the TM onboarding process. Prioritizes complex service issues and ensures they are completed on time with recognized accepted resolution by the customer. Responsible for identifying, researching, analyzing and resolving complex problems with regard to TM onboarding and services. Identifies possible cross sell opportunities and enters them in the appropriate tracking system for the sales colleague. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements.
Duties & Responsibilities
Provides an advanced level of product and service support to the assigned Treasury Management segment(s).
Responsible for identifying, researching, analyzing and resolving complex problems with regard to the servicing of customers.
Prioritizes service issues and ensures they are completed on time and with a recognized/accepted resolution by the customer.
May perform training or education for customer on specific products.
Acts as internal resource for inquiries.
May recommend process improvements and efficiencies for product and service workflows.
Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments.
Acts as mentor to less experienced Treasury Management Customer Service Specialists.
Performs other duties as assigned.
Basic Qualifications
High School Diploma
3 or more years of Treasury Management experience; preferably in Commercial Real Estate/CIC
Preferred Qualifications
Basic to intermediate knowledge of Microsoft Office applications
Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail
Understanding of TM products and services, or commercial banking
Exempt Status No (eligible for overtime pay)
Workplace Type Office
Office Workplace Approach Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Immigration Sponsorship Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range $27.40 - $54.33 Hourly
Benefits Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Seniority level Mid-Senior level
Employment type Full-time
Job function Finance and Sales
Industries Banking, Financial Services, and Investment Banking
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Duties & Responsibilities
Provides an advanced level of product and service support to the assigned Treasury Management segment(s).
Responsible for identifying, researching, analyzing and resolving complex problems with regard to the servicing of customers.
Prioritizes service issues and ensures they are completed on time and with a recognized/accepted resolution by the customer.
May perform training or education for customer on specific products.
Acts as internal resource for inquiries.
May recommend process improvements and efficiencies for product and service workflows.
Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments.
Acts as mentor to less experienced Treasury Management Customer Service Specialists.
Performs other duties as assigned.
Basic Qualifications
High School Diploma
3 or more years of Treasury Management experience; preferably in Commercial Real Estate/CIC
Preferred Qualifications
Basic to intermediate knowledge of Microsoft Office applications
Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail
Understanding of TM products and services, or commercial banking
Exempt Status No (eligible for overtime pay)
Workplace Type Office
Office Workplace Approach Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Immigration Sponsorship Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range $27.40 - $54.33 Hourly
Benefits Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Seniority level Mid-Senior level
Employment type Full-time
Job function Finance and Sales
Industries Banking, Financial Services, and Investment Banking
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