Glacier Ban
About The Role
Join one of the best banks in Arizona! Foothills Bank has been on the list of Top Companies to Work for in Arizona for 4 years in a row! Learn More About Our Recognitions! Provides a complete range of customer and branch support for Business Internet Banking services; Oversees Ref for existing Cash Management customers, Business NetTeller setups, customer calls, demonstrations, and troubleshooting; on-site visits to new and existing business Internet Banking customers; Provides exceptional customer service both on the phone and in person. Major Duties & Responsibilities
Complete knowledge of TM Products. Partnering with Branch Manager and Loan Officers on Customer Building/ Relationships with TM Services. Determining Existing customer needs/potential. Cross Sell Referring branches on services. Customer Presentations. Travel to Branches and with Officers for customer visits. Travel to customers as needed. Attends Branch and Loan meetings to assist with Educating all staff on TM Products. Works with customers to determine product needsli> Determines appropriate limits (permanent and temporary) for CM Service situations with prudence and sound judgement. Has a complete understanding of account documentation and business organization and obtains appropriate signatures. Acquires approvals on all TM product requests. Assists with answering incoming phone calls, emails, and skypes from internal/external customers and assist with TM Troubleshooting with little to no assistance. Collaborates with DM on in branch marketing ideas to promote CM. Resolves most issues with little advice or direction. Firm understanding of policy and procedures and adheres to them. Review and complete reports. Maintains accurate records (Master log, Production Log, Report Log, Calendar, etc.). Strong thought process and decision-making skills. Completes all Assigned training in a timely manner. About You
Minimum Qualifications High school degree or GED required 5 years of similar or related experience Knowledge, Skill, Ability (Other Skills) Professional verbal and written communication skills. Strong interpersonal skills, using considerable tact, diplomacy, and judgment. Strong organizational, customer service, communication and decision-making skills. Strong conflict management skills, a keen sense of observation, the ability to act with tact and diplomacy, and most of all the ability to handle stressful situations with ease. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation & Benefits
Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. Equal Opportunity Employer Statement
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.
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Join one of the best banks in Arizona! Foothills Bank has been on the list of Top Companies to Work for in Arizona for 4 years in a row! Learn More About Our Recognitions! Provides a complete range of customer and branch support for Business Internet Banking services; Oversees Ref for existing Cash Management customers, Business NetTeller setups, customer calls, demonstrations, and troubleshooting; on-site visits to new and existing business Internet Banking customers; Provides exceptional customer service both on the phone and in person. Major Duties & Responsibilities
Complete knowledge of TM Products. Partnering with Branch Manager and Loan Officers on Customer Building/ Relationships with TM Services. Determining Existing customer needs/potential. Cross Sell Referring branches on services. Customer Presentations. Travel to Branches and with Officers for customer visits. Travel to customers as needed. Attends Branch and Loan meetings to assist with Educating all staff on TM Products. Works with customers to determine product needsli> Determines appropriate limits (permanent and temporary) for CM Service situations with prudence and sound judgement. Has a complete understanding of account documentation and business organization and obtains appropriate signatures. Acquires approvals on all TM product requests. Assists with answering incoming phone calls, emails, and skypes from internal/external customers and assist with TM Troubleshooting with little to no assistance. Collaborates with DM on in branch marketing ideas to promote CM. Resolves most issues with little advice or direction. Firm understanding of policy and procedures and adheres to them. Review and complete reports. Maintains accurate records (Master log, Production Log, Report Log, Calendar, etc.). Strong thought process and decision-making skills. Completes all Assigned training in a timely manner. About You
Minimum Qualifications High school degree or GED required 5 years of similar or related experience Knowledge, Skill, Ability (Other Skills) Professional verbal and written communication skills. Strong interpersonal skills, using considerable tact, diplomacy, and judgment. Strong organizational, customer service, communication and decision-making skills. Strong conflict management skills, a keen sense of observation, the ability to act with tact and diplomacy, and most of all the ability to handle stressful situations with ease. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation & Benefits
Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. Equal Opportunity Employer Statement
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.
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