Blue Foundry Bank
Company Overview
Blue Foundry Bank is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll‑up‑your‑sleeves committed, smart, creative and fun. We invest in the well‑being of our employees and offer a robust array of programs and benefits, including a comprehensive compensation package with medical, dental, vision coverage, life insurance, short‑ and long‑term disability insurance, 401(k)/Roth with company match up to 5%, paid time off, 11 paid holidays, employee referral bonus, educational reimbursement, and an experiential learning and development program.
Position Summary
The Banker provides customers with exceptional financial support and advice while ensuring the highest levels of service delivery. In this role you will conduct all retail banking financial transactions and cross‑sell bank products and services with the goal of deepening relationships. Leveraging the bank’s service and sales culture and increasing customer engagement is crucial to success. The right candidate is professional, capable of face‑to‑face interactions with customers, and technologically savvy.
Primary Responsibilities
Consistently provide quality customer service by demonstrating our service/sales relationship‑building behaviors.
Evaluate and identify financial needs and present appropriate products/services to meet those needs.
Open new accounts and related products/services (e.g., debit card, direct deposit, etc.).
Process all financial transactions (e.g., cash/check deposits, withdrawals, etc.).
Participate in branch activities and events planned by Branch Management.
Focus on achieving individual and team goals.
Perform all teller related duties, including managing a cash box, replenishing cash in ATM/ITM’s, maintaining adequate supplies for customer use, conducting monthly audits, and related activities.
Carefully process various types of accounts and ensure compliance with applicable regulations, policies, and procedures.
Teach and demonstrate self‑service options to customers confidently.
Additional Responsibilities
Address internal and external inquiries relating to bank products, services, transactions, and policies.
Maintain confidentiality of customer information by complying with the Privacy Policy and established policies and procedures.
Promote the security and safety of all employees and customers by complying with the Security Program.
Assist customers with entry to their safe deposit boxes, ensuring strict adherence to all bank policies and procedures.
Participate in business development efforts as assigned.
Assist in other areas of the bank/branch as required.
Job Requirements
High school diploma or equivalent and a minimum of two years banking or retail experience with an emphasis on sales and customer service OR a college degree with a minimum of one year of banking, retail, or equivalent experience.
Strong customer service, sales, interpersonal, and communication skills; ability to remain positive and customer focused at all times.
Must be able to work flexible hours and travel to various branch locations, as staffing requires, for unspecified periods.
Proficient with computers and the use of various programs and software applications, including Microsoft Suite (Outlook, Word, Excel, etc.).
Cash handling experience preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.
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Blue Foundry Bank is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll‑up‑your‑sleeves committed, smart, creative and fun. We invest in the well‑being of our employees and offer a robust array of programs and benefits, including a comprehensive compensation package with medical, dental, vision coverage, life insurance, short‑ and long‑term disability insurance, 401(k)/Roth with company match up to 5%, paid time off, 11 paid holidays, employee referral bonus, educational reimbursement, and an experiential learning and development program.
Position Summary
The Banker provides customers with exceptional financial support and advice while ensuring the highest levels of service delivery. In this role you will conduct all retail banking financial transactions and cross‑sell bank products and services with the goal of deepening relationships. Leveraging the bank’s service and sales culture and increasing customer engagement is crucial to success. The right candidate is professional, capable of face‑to‑face interactions with customers, and technologically savvy.
Primary Responsibilities
Consistently provide quality customer service by demonstrating our service/sales relationship‑building behaviors.
Evaluate and identify financial needs and present appropriate products/services to meet those needs.
Open new accounts and related products/services (e.g., debit card, direct deposit, etc.).
Process all financial transactions (e.g., cash/check deposits, withdrawals, etc.).
Participate in branch activities and events planned by Branch Management.
Focus on achieving individual and team goals.
Perform all teller related duties, including managing a cash box, replenishing cash in ATM/ITM’s, maintaining adequate supplies for customer use, conducting monthly audits, and related activities.
Carefully process various types of accounts and ensure compliance with applicable regulations, policies, and procedures.
Teach and demonstrate self‑service options to customers confidently.
Additional Responsibilities
Address internal and external inquiries relating to bank products, services, transactions, and policies.
Maintain confidentiality of customer information by complying with the Privacy Policy and established policies and procedures.
Promote the security and safety of all employees and customers by complying with the Security Program.
Assist customers with entry to their safe deposit boxes, ensuring strict adherence to all bank policies and procedures.
Participate in business development efforts as assigned.
Assist in other areas of the bank/branch as required.
Job Requirements
High school diploma or equivalent and a minimum of two years banking or retail experience with an emphasis on sales and customer service OR a college degree with a minimum of one year of banking, retail, or equivalent experience.
Strong customer service, sales, interpersonal, and communication skills; ability to remain positive and customer focused at all times.
Must be able to work flexible hours and travel to various branch locations, as staffing requires, for unspecified periods.
Proficient with computers and the use of various programs and software applications, including Microsoft Suite (Outlook, Word, Excel, etc.).
Cash handling experience preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.
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