IBM
Product Designer - HashiCorp Security Products
IBM, Lowell, Massachusetts, United States, 01856
Product Designer – HashiCorp Security Products
Vault is HashiCorp’s multi‑cloud security platform. Its enterprise users are some of the world's largest finance, healthcare, and technology companies. Vault’s core use cases are in Secrets Lifecycle Management, Encryption, and Access/Identity Management. The Vault product design team is passionate about helping our customers reduce the risk of data exposure and security breaches.
As a designer, you’ll collaborate tightly with designers, engineers, and product managers across a globally distributed team to act on high‑priority roadmap initiatives. You’ll be one part of a close‑knit team of product designers working on solving client problems today and re‑imagining the future of cyber security. We design and build workflows to enable our customers to secure their applications and protect sensitive information and data, focusing on enabling platform teams and their developers to adopt strong security practices. Our design principle is “beauty works better” – the design process should be satisfying for stakeholders, continuously improve with insights, and deliver positive outcomes for our business.
Your Role and Responsibilities Vault is a complex product that customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you’ll enjoy. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high‑quality designs.
Be a passionate designer who thrives in uncertainty and ambiguity.
Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
Own the end‑to‑end design process, developing a domain understanding of our products and the JTBDs for our users.
Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
Partner with engineers on feasibility, responsiveness, and details of components.
Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community. Leverage IBM and HashiCorp’s Design Systems and help elevate our design quality.
Preferred Education Master’s Degree
Required Technical and Professional Expertise
Experience designing for complex technical experiences, especially for enterprise IT and security products.
Enjoy working collaboratively with a distributed remote team.
Value feedback and seek ways to learn and grow as a designer.
Be a problem solver who takes ownership of work and focuses on delivering impact.
Comfortable working across a distributed, global team.
Familiarity or willingness to learn the key workflows involved in HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul).
Domain & Security Specialized Knowledge
Identity & Access Management (IAM): Deep understanding of authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC).
Secrets Management: Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption‑as‑a‑service.
Security Personas: Experience designing for “SecOps” and “Platform Engineer” personas, balancing friction‑less developer experience with rigorous security compliance.
Strategic Design & Leadership
Systems Thinking: Ability to design scalable frameworks and patterns that work across a multi‑product ecosystem, ensuring Vault integrates seamlessly with Boundary and Consul.
Product Strategy: Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities.
Anticipatory Design: Experience mapping high‑complexity user journeys to identify “edge cases” before they reach engineering, especially in high‑stakes security environments.
Data‑Informed Iteration: Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features.
Communication & Execution
Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.
Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise‑grade design systems (like HashiCorp’s Helios).
Cross‑functional Facilitation: Experience leading design workshops (e.g., journey mapping, service blueprints) that align stakeholders across Engineering, Product, and Sales.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries IT Services and IT Consulting
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As a designer, you’ll collaborate tightly with designers, engineers, and product managers across a globally distributed team to act on high‑priority roadmap initiatives. You’ll be one part of a close‑knit team of product designers working on solving client problems today and re‑imagining the future of cyber security. We design and build workflows to enable our customers to secure their applications and protect sensitive information and data, focusing on enabling platform teams and their developers to adopt strong security practices. Our design principle is “beauty works better” – the design process should be satisfying for stakeholders, continuously improve with insights, and deliver positive outcomes for our business.
Your Role and Responsibilities Vault is a complex product that customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you’ll enjoy. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high‑quality designs.
Be a passionate designer who thrives in uncertainty and ambiguity.
Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
Own the end‑to‑end design process, developing a domain understanding of our products and the JTBDs for our users.
Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
Partner with engineers on feasibility, responsiveness, and details of components.
Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community. Leverage IBM and HashiCorp’s Design Systems and help elevate our design quality.
Preferred Education Master’s Degree
Required Technical and Professional Expertise
Experience designing for complex technical experiences, especially for enterprise IT and security products.
Enjoy working collaboratively with a distributed remote team.
Value feedback and seek ways to learn and grow as a designer.
Be a problem solver who takes ownership of work and focuses on delivering impact.
Comfortable working across a distributed, global team.
Familiarity or willingness to learn the key workflows involved in HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul).
Domain & Security Specialized Knowledge
Identity & Access Management (IAM): Deep understanding of authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC).
Secrets Management: Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption‑as‑a‑service.
Security Personas: Experience designing for “SecOps” and “Platform Engineer” personas, balancing friction‑less developer experience with rigorous security compliance.
Strategic Design & Leadership
Systems Thinking: Ability to design scalable frameworks and patterns that work across a multi‑product ecosystem, ensuring Vault integrates seamlessly with Boundary and Consul.
Product Strategy: Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities.
Anticipatory Design: Experience mapping high‑complexity user journeys to identify “edge cases” before they reach engineering, especially in high‑stakes security environments.
Data‑Informed Iteration: Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features.
Communication & Execution
Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.
Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise‑grade design systems (like HashiCorp’s Helios).
Cross‑functional Facilitation: Experience leading design workshops (e.g., journey mapping, service blueprints) that align stakeholders across Engineering, Product, and Sales.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries IT Services and IT Consulting
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