Meltwater
Description
What We’re Looking For: Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.
Meltwater offers more than employment—it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.
Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.
What You’ll Do
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
Identify and actively pursue expansion opportunities within accounts, including upselling and cross‑selling initiatives.
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.
What You’ll Bring
A Bachelor's degree or higher is preferred.
Minimum of 2 years tenure in account management with proven growth and renewals experience in software or SaaS.
Strong strategic thinking and execution capabilities focused on customer retention and growth.
Ability to develop effective account plans aligned with customer goals.
Proactive approach to identifying and driving expansion opportunities.
Refined communication and collaboration skills to engage with Client Success and Renewals teams.
Results‑oriented mindset with focus on achieving growth targets and customer satisfaction.
Excellent written and verbal communication skills in English.
Willingness to embrace hybrid work schedule – office 3 days a week.
Legal eligibility to work in the country of hire.
What We Offer
Comprehensive paid time off & generous paid & unpaid leave policies.
401(k) matching, life insurance, commuter benefits, parental leave plans.
Excellent medical, dental, and vision options.
Collaborative, transparent, and fun‑loving office culture.
Accelerated professional development and growth programs.
Compensation Overview
Base salary $55,000 – $73,000 USD per year + monthly commissions (subject to applicable commission plan).
Total compensation range $91,500 – $122,000 USD per year, dependent on individual sales performance.
Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best‑in‑class technology empowers our 27,000 customers around the world to make better business decisions through data. We are driven by an award‑winning global culture that fosters innovation, challenges, and impact.
Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics. Meltwater does not tolerate discrimination or harassment and encourages applicants of all backgrounds to apply.
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Meltwater offers more than employment—it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.
Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.
What You’ll Do
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
Identify and actively pursue expansion opportunities within accounts, including upselling and cross‑selling initiatives.
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.
What You’ll Bring
A Bachelor's degree or higher is preferred.
Minimum of 2 years tenure in account management with proven growth and renewals experience in software or SaaS.
Strong strategic thinking and execution capabilities focused on customer retention and growth.
Ability to develop effective account plans aligned with customer goals.
Proactive approach to identifying and driving expansion opportunities.
Refined communication and collaboration skills to engage with Client Success and Renewals teams.
Results‑oriented mindset with focus on achieving growth targets and customer satisfaction.
Excellent written and verbal communication skills in English.
Willingness to embrace hybrid work schedule – office 3 days a week.
Legal eligibility to work in the country of hire.
What We Offer
Comprehensive paid time off & generous paid & unpaid leave policies.
401(k) matching, life insurance, commuter benefits, parental leave plans.
Excellent medical, dental, and vision options.
Collaborative, transparent, and fun‑loving office culture.
Accelerated professional development and growth programs.
Compensation Overview
Base salary $55,000 – $73,000 USD per year + monthly commissions (subject to applicable commission plan).
Total compensation range $91,500 – $122,000 USD per year, dependent on individual sales performance.
Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best‑in‑class technology empowers our 27,000 customers around the world to make better business decisions through data. We are driven by an award‑winning global culture that fosters innovation, challenges, and impact.
Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics. Meltwater does not tolerate discrimination or harassment and encourages applicants of all backgrounds to apply.
#J-18808-Ljbffr