Zoetis
Join to apply for the
Account Manager
role at
Zoetis .
Planning
Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
Develop and maintain account plans in collaboration with Veterinarians, and ABMs
Ensure customer information and call reports are continuously updated through CRM system
Align activities and account plans to marketing programs and management direction in line with the Solution Selling model
Analyze and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets
Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans
Implement bespoke customer solutions using all available resources including products, value add services, Veterinarians and Business Consultants
Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas
Call Activity
Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
Ensure clear and specific objectives exist for each individual call
Deliver relevant marketing messages, product information and programs consistent with management direction in line with Solution Selling model
Proactively identify customer opportunities and capitalize on them
Co‑ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing
Accurately record call activity in the CRM system, in line with company guidance
Ensure clear and timely follow up plan is in place and actioned
Compliance
Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practice
Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders
Manage allocated customer support budget with tight control to avoid overspends
Key Skills
Exceptional sales ability
Builds successful and effective relationships
Knows their stuff
Retains and recalls product information to a detailed level
A strong focus on planning, and a balance of tactical planning with day‑to‑day operational requirements
Ability to work independently
Drive and resilience, demonstrated with a persistent, never give up attitude
Confidence, likability and an authoritative personality
Effective at using stakeholders as resources
Training and Qualification
Technical degree - veterinary
IT literate
Able to use standard business software and communication tools
Familiar with CRM and/or similar tools
Experience Experience as either a field sales representative/employee in animal health industry or a related industry, employee in a customer facing role.
Travel Requirements High frequency of travels in the assigned territory (current passport and valid driving licence).
About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award‑winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well‑being in every sense, from health and financial wellness to family and lifestyle resources.
Global Job Applicant Privacy Notice Global Job Applicant Privacy Notice
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Pharmaceutical Manufacturing
#J-18808-Ljbffr
Account Manager
role at
Zoetis .
Planning
Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
Develop and maintain account plans in collaboration with Veterinarians, and ABMs
Ensure customer information and call reports are continuously updated through CRM system
Align activities and account plans to marketing programs and management direction in line with the Solution Selling model
Analyze and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets
Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans
Implement bespoke customer solutions using all available resources including products, value add services, Veterinarians and Business Consultants
Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas
Call Activity
Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
Ensure clear and specific objectives exist for each individual call
Deliver relevant marketing messages, product information and programs consistent with management direction in line with Solution Selling model
Proactively identify customer opportunities and capitalize on them
Co‑ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing
Accurately record call activity in the CRM system, in line with company guidance
Ensure clear and timely follow up plan is in place and actioned
Compliance
Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practice
Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders
Manage allocated customer support budget with tight control to avoid overspends
Key Skills
Exceptional sales ability
Builds successful and effective relationships
Knows their stuff
Retains and recalls product information to a detailed level
A strong focus on planning, and a balance of tactical planning with day‑to‑day operational requirements
Ability to work independently
Drive and resilience, demonstrated with a persistent, never give up attitude
Confidence, likability and an authoritative personality
Effective at using stakeholders as resources
Training and Qualification
Technical degree - veterinary
IT literate
Able to use standard business software and communication tools
Familiar with CRM and/or similar tools
Experience Experience as either a field sales representative/employee in animal health industry or a related industry, employee in a customer facing role.
Travel Requirements High frequency of travels in the assigned territory (current passport and valid driving licence).
About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award‑winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well‑being in every sense, from health and financial wellness to family and lifestyle resources.
Global Job Applicant Privacy Notice Global Job Applicant Privacy Notice
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Pharmaceutical Manufacturing
#J-18808-Ljbffr