Macy's
Retail Commission Sales Associate - Fine Jewelry, Tucson Mall - Full Time
Macy's, Tucson, Arizona, United States, 85718
Retail Commission Sales Associate - Fine Jewelry, Tucson Mall - Full Time
Base Pay Range:
$15.45/hr – $19.50/hr
Macy’s
is more than just a store. We’re a story captured hearts and minds of America for more than 160 years. One that’s captured the hearts and minds of America for more than 160 years.
Macy’s
is part of many memorable moments and milestones. Those stories are part of what makes this a special place to work.
Job Overview
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments.
With a passion for fine craftsmanship and deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program.
In addition to meeting sales goals, other key responsibilities include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You will also ensure security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
How Our Fine Jewelry Colleagues Spend Their Day
Begin each day energized and ready to make an impact. Wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers.
Before getting started, review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
On the floor, focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build lasting relationships.
Maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting merchandise moves.
Finish the day strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you. Often walk the package around and use the customer’s name.
Support one another with honesty, care, and collaboration to better serve customers and communities.
Strive for excellence, improve everyday, take pride in work, achieve sales goals, and learn from each other.
Who You Are
Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable, and supportive shopping experience.
Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment and asset protection compliance.
Maintain an organized shoppable space and leverage clienteling tools to promote offers and product launches, participate in sales events, and stay up to date through ongoing training and vendor education.
Achieve client loyalty and protection plan goals.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Meet and surpass daily sales goals by delivering exceptional service.
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
1‑2 years of related experience required.
Essential Physical Requirements You Will Perform
Talk, lift, constantly move, stand, and reach with arms and hands.
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash register, to process transactions.
What We Can Offer You
Dynamically inclusive environment with competitive pay and benefits.
Comprehensive health and wellness coverage and a 401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development opportunities.
Community building through Colleague Resource Groups and volunteer opportunities.
Benefits
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.
About Us
Macy’s is a great time to join. Whether helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing online shopping, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in customers’ lives.
Join us and help write the next chapter in our story—Apply Today!
Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.
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$15.45/hr – $19.50/hr
Macy’s
is more than just a store. We’re a story captured hearts and minds of America for more than 160 years. One that’s captured the hearts and minds of America for more than 160 years.
Macy’s
is part of many memorable moments and milestones. Those stories are part of what makes this a special place to work.
Job Overview
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments.
With a passion for fine craftsmanship and deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program.
In addition to meeting sales goals, other key responsibilities include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You will also ensure security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
How Our Fine Jewelry Colleagues Spend Their Day
Begin each day energized and ready to make an impact. Wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers.
Before getting started, review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
On the floor, focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build lasting relationships.
Maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting merchandise moves.
Finish the day strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you. Often walk the package around and use the customer’s name.
Support one another with honesty, care, and collaboration to better serve customers and communities.
Strive for excellence, improve everyday, take pride in work, achieve sales goals, and learn from each other.
Who You Are
Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable, and supportive shopping experience.
Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment and asset protection compliance.
Maintain an organized shoppable space and leverage clienteling tools to promote offers and product launches, participate in sales events, and stay up to date through ongoing training and vendor education.
Achieve client loyalty and protection plan goals.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Meet and surpass daily sales goals by delivering exceptional service.
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
1‑2 years of related experience required.
Essential Physical Requirements You Will Perform
Talk, lift, constantly move, stand, and reach with arms and hands.
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash register, to process transactions.
What We Can Offer You
Dynamically inclusive environment with competitive pay and benefits.
Comprehensive health and wellness coverage and a 401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development opportunities.
Community building through Colleague Resource Groups and volunteer opportunities.
Benefits
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.
About Us
Macy’s is a great time to join. Whether helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing online shopping, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in customers’ lives.
Join us and help write the next chapter in our story—Apply Today!
Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.
#J-18808-Ljbffr