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Ascent Hospitality

Sales Coordinator

Ascent Hospitality, Mobile, Alabama, United States, 36624

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Sales Coordinator — Hotel

Department: Sales & Marketing

Reports To: Sales Manager / Director of Sales

Job Summary The Sales Coordinator supports the Sales & Marketing team by handling administrative tasks, coordinating client communications, and ensuring smooth execution of sales activities. This role acts as a link between sales, operations, and clients to help maximize hotel revenue and customer satisfaction.

Key Responsibilities

Provide administrative support to the Sales Manager and sales team

Handle sales inquiries, prepare proposals, quotations, and contracts

Maintain and update client databases, sales records, and CRM systems

Coordinate site inspections, sales calls, and client meetings

Follow up on leads, tentative bookings, and confirmations

Assist in the coordination of group bookings, events, and conferences

Liaise with departments such as Front Office, Reservations, Banquet, and Finance to ensure accurate execution of bookings

Prepare sales reports, forecasts, and presentation materials

Ensure all contracts and agreements are properly documented and filed

Handle client correspondence professionally via email and phone

Other duties as assigned

Required Qualifications & Skills

Diploma or bachelor’s degree in hospitality, Business Administration, or a related field (preferred)

Previous experience in hotel sales, reservations, or front office is an advantage

Strong organizational and multitasking skills

Excellent written and verbal communication skillsProficiency in MS Office and hotel management systems

Attention to detail and ability to meet deadlines

Team-oriented with a proactive and professional attitude

Key Performance Indicators (KPIs)

Timely and accurate handling of sales documentation

Lead response time and follow-up effectiveness

Support provided to achieve sales targets

Client satisfaction and internal coordination efficiency

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Hospitality

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