Doyon, Limited
Overview
Kantishna Roadhouse (KRH) is a full-service, backcountry lodge located 90 miles inside Denali National Park. Due to the Denali Park Road closure, the lodge is accessible only by small aircraft, and employees should expect a remote, wilderness-based work environment. Staff are expected to live on-site for the entire season (approximately June 1 to September 15) with no ability to leave the park on days off. Employees may enjoy hiking and exploring the surrounding backcountry in their free time, but travel outside the park is not available. KRH operates with a small, close-knit team and hosts a limited number of guests, so every staff member plays a vital, hands-on role in daily lodge operations. Room and board are provided at no cost to employees.
JOB SUMMARY The Bar & Dining Room Server provides exceptional guest service by preparing and serving beverages, delivering dining room service, and ensuring compliance with all Alaska alcohol service regulations. This role maintains clean, well-stocked bar and dining areas, accurately records orders, communicates guest needs to the kitchen, and helps create a welcoming and efficient dining experience for all guests.
ESSENTIAL FUNCTIONS
Understand and follow all State of Alaska regulations regarding the sale and service of alcohol
Greet guests upon arrival and departure, providing friendly and attentive service throughout their visit
Present beverage menus, answer questions, and make informed recommendations
Mix, pour, and serve alcoholic and non-alcoholic beverages in both the bar and dining areas
Provide full dining room service, collaborating with kitchen staff to ensure smooth and timely meal delivery
Maintain accurate inventories of liquor and bar supplies; order and restock beverages, glassware, garnishes, and other items as needed
Ensure the bar area and liquor storage cabinet remain locked and secure when not in use
Clean and maintain bar and dining areas, including wiping tables and chairs, and vacuuming, sweeping, and mopping floors
Restock and reset side stations, glassware, silverware, table linens, and other service items
Monitor guests to anticipate needs, respond to requests, and determine when meals are completed
May be required to work split shifts
Perform other duties as assigned
DOYON CORE COMPETENCIES
Commitment to Excellence
– Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations
Corporate Values
- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities
Customer Service
– Identifies and responds to current and future client needs by providing excellent service to internal and external clients
Safety and Security
– Promotes a safe work environment for co-workers and customers
Teamwork
– Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization
JOB-SPECIFIC COMPETENCIES
Communication Skills - Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
Dependability - Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale
Independence - Works with minimal supervision
Process Improvement – Manages, leads and enables the process of change and transition while helping others to deal with the process
SUPERVISION
This position has no supervisory responsibilities
QUALIFICATIONS
Must be 21 years of age
Must have a current certification in Alaska to serve alcohol
Two (2) years bartending experience
WORKING ENVIRONMENT Kantishna Roadhouse provides a unique and challenging work experience. Each role is physically demanding with staff typically averaging 45-60+ hours per week, especially during the beginning and end of the season. The nature of our business requires every team member to be adaptable and versatile, making each day an exciting opportunity to learn and grow. Due to the Denali Park Road closure, access to Kantishna Roadhouse is by small aircraft only, which means that staff are expected to remain in Denali National Park and Preserve for the duration of the season.
PHYSICAL DEMANDS An individual will be on their feet throughout their workday. The work requires routine walking, standing, bending, and carrying items weighing up to seventy-five (75) pounds without assistance. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].
REASONABLE ACCOMMODATION It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training.
ADDITIONAL INFORMATION This job description does not state or imply that these are the only duties to be performed by the employee(s) incumbent in this position. Employees may be required to follow other job-related instructions and perform other job-related duties as requested by authorized personnel. A review of this position may exclude marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and may be modified to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
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JOB SUMMARY The Bar & Dining Room Server provides exceptional guest service by preparing and serving beverages, delivering dining room service, and ensuring compliance with all Alaska alcohol service regulations. This role maintains clean, well-stocked bar and dining areas, accurately records orders, communicates guest needs to the kitchen, and helps create a welcoming and efficient dining experience for all guests.
ESSENTIAL FUNCTIONS
Understand and follow all State of Alaska regulations regarding the sale and service of alcohol
Greet guests upon arrival and departure, providing friendly and attentive service throughout their visit
Present beverage menus, answer questions, and make informed recommendations
Mix, pour, and serve alcoholic and non-alcoholic beverages in both the bar and dining areas
Provide full dining room service, collaborating with kitchen staff to ensure smooth and timely meal delivery
Maintain accurate inventories of liquor and bar supplies; order and restock beverages, glassware, garnishes, and other items as needed
Ensure the bar area and liquor storage cabinet remain locked and secure when not in use
Clean and maintain bar and dining areas, including wiping tables and chairs, and vacuuming, sweeping, and mopping floors
Restock and reset side stations, glassware, silverware, table linens, and other service items
Monitor guests to anticipate needs, respond to requests, and determine when meals are completed
May be required to work split shifts
Perform other duties as assigned
DOYON CORE COMPETENCIES
Commitment to Excellence
– Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations
Corporate Values
- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities
Customer Service
– Identifies and responds to current and future client needs by providing excellent service to internal and external clients
Safety and Security
– Promotes a safe work environment for co-workers and customers
Teamwork
– Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization
JOB-SPECIFIC COMPETENCIES
Communication Skills - Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
Dependability - Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale
Independence - Works with minimal supervision
Process Improvement – Manages, leads and enables the process of change and transition while helping others to deal with the process
SUPERVISION
This position has no supervisory responsibilities
QUALIFICATIONS
Must be 21 years of age
Must have a current certification in Alaska to serve alcohol
Two (2) years bartending experience
WORKING ENVIRONMENT Kantishna Roadhouse provides a unique and challenging work experience. Each role is physically demanding with staff typically averaging 45-60+ hours per week, especially during the beginning and end of the season. The nature of our business requires every team member to be adaptable and versatile, making each day an exciting opportunity to learn and grow. Due to the Denali Park Road closure, access to Kantishna Roadhouse is by small aircraft only, which means that staff are expected to remain in Denali National Park and Preserve for the duration of the season.
PHYSICAL DEMANDS An individual will be on their feet throughout their workday. The work requires routine walking, standing, bending, and carrying items weighing up to seventy-five (75) pounds without assistance. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].
REASONABLE ACCOMMODATION It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training.
ADDITIONAL INFORMATION This job description does not state or imply that these are the only duties to be performed by the employee(s) incumbent in this position. Employees may be required to follow other job-related instructions and perform other job-related duties as requested by authorized personnel. A review of this position may exclude marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and may be modified to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
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