Guidehouse
Patient Account Representative
Location: Birmingham, AL
Salary: $40,000.00 – $70,000.00
Job Family Patient Account Representative
Travel Required None
Clearance Required None
What You Will Do The Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for:
Making inbound and outbound calls to insurance companies to resolve account balances.
Reviewing accounts, denials, credits, and ensuring all correspondence with patients and insurance companies is complete.
Completing all assigned projects in a timely manner.
Attempting to bring account balances to zero prior to forwarding accounts to an outside agency for collections.
Using Microsoft applications as needed.
What You Will Need
High School Diploma.
1–3 years of prior relevant experience in healthcare billing.
Nice to Have
2‑year medical billing experience.
Experience with specialized insurance companies such as Transplant Contracts, Workers' Compensation, and Dental carriers.
Working knowledge of Microsoft applications.
Knowledge of ICD‑10‑CM, ICD‑10‑PCS, CPT, and HCPCS.
Strong attention to detail and problem‑solving skills.
Benefits
Medical, Rx, Dental & Vision Insurance.
Personal and Family Sick Time & Company Paid Holidays.
Discretionary variable incentive bonus eligibility.
Parental Leave.
401(k) Retirement Plan.
Basic Life & Supplemental Life.
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
Short‑Term & Long‑Term Disability.
Tuition Reimbursement, Personal Development & Learning Opportunities.
Skills Development & Certifications.
Employee Referral Program.
Corporate Sponsored Events & Community Outreach.
Emergency Back‑Up Childcare Program.
What We Offer Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package reflecting our commitment to a diverse and supportive workplace.
About Guidehouse Guidehouse is an Equal Opportunity Employer—Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1‑571‑633‑1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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Salary: $40,000.00 – $70,000.00
Job Family Patient Account Representative
Travel Required None
Clearance Required None
What You Will Do The Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for:
Making inbound and outbound calls to insurance companies to resolve account balances.
Reviewing accounts, denials, credits, and ensuring all correspondence with patients and insurance companies is complete.
Completing all assigned projects in a timely manner.
Attempting to bring account balances to zero prior to forwarding accounts to an outside agency for collections.
Using Microsoft applications as needed.
What You Will Need
High School Diploma.
1–3 years of prior relevant experience in healthcare billing.
Nice to Have
2‑year medical billing experience.
Experience with specialized insurance companies such as Transplant Contracts, Workers' Compensation, and Dental carriers.
Working knowledge of Microsoft applications.
Knowledge of ICD‑10‑CM, ICD‑10‑PCS, CPT, and HCPCS.
Strong attention to detail and problem‑solving skills.
Benefits
Medical, Rx, Dental & Vision Insurance.
Personal and Family Sick Time & Company Paid Holidays.
Discretionary variable incentive bonus eligibility.
Parental Leave.
401(k) Retirement Plan.
Basic Life & Supplemental Life.
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
Short‑Term & Long‑Term Disability.
Tuition Reimbursement, Personal Development & Learning Opportunities.
Skills Development & Certifications.
Employee Referral Program.
Corporate Sponsored Events & Community Outreach.
Emergency Back‑Up Childcare Program.
What We Offer Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package reflecting our commitment to a diverse and supportive workplace.
About Guidehouse Guidehouse is an Equal Opportunity Employer—Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1‑571‑633‑1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
#J-18808-Ljbffr