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New Castle Building Products

Inside Sales Representative

New Castle Building Products, New York, New York, us, 10261

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Inside Sales Representative

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New Castle Building Products

New Castle Building Products (NCBP) is a privately owned full‑service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professionals within the commercial and residential roofing industry.

Our

East Elmhurst

location is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team and other contractor accounts, processing completed orders and projects, and cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees.

Day‑to‑day Responsibilities

Working in a fast‑paced environment

Preparing quotes for potential customers

Handle and process customer returns

Develop and maintain a working technical knowledge of products sold

Coordinate customer delivery requirements with the dispatcher

Shared responsibility for inventory management and purchasing

You will be expected to perform other duties as assigned

Requirements for the Role

Bi‑Lingual (Spanish) is a plus

Must have a can‑do, customer service first attitude

Basic math skills

Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing)

Prior experience with building materials is a plus

Able to work in a fast‑paced environment Commitment to the Company’s mission and its core values

Excellent communication skills

Benefits

Competitive Pay

Medical / Dental / Vision / Life Insurance

401(k) with discretionary employer match

Paid vacation and Holidays

Yearly reviews with opportunities to advance your career based on performance

Wage Range: $20 - $28/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.

Seniority level Entry level

Employment type Full‑time

Job function Sales and Business Development

Industries Wholesale Building Materials

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