Eurofins
Overview
Eurofins Built Environment Testing is seeking a Client Relationship Specialist to join our Naperville site. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Essential Duties and Responsibilities:
Collect samples from on-site drop box
Unpack and pack shipments and document receipt of sample
Organize and record samples
Data entry into LIMS
Maintenance of the department and lab, including stocking supplies and housekeeping
Quick hone and email correspondence with clients
Review analytical reports quickly and accurately
Scan and send out reports in a timely manner
Assist with customer services
Handle interactions with walk-in clients
Conduct all activities in a safe and efficient manner
Perform other duties as assigned
Qualifications Education/Experience:
Minimum 2-3 years client relationship or customer service experience
High school diploma or equivalent, further education in biological or chemical science preferred
Experience in a fast pace work environment
Lab experience and exposure to environmental industry preferred.
Ability and/or Skills:
Strong communication and written skills
Strong computer knowledge, organizational, and problem-solving skills
Ability to work independently and as part of a team, self-motivated, adaptable, and a positive and high energy attitude
Handle moderate stress in a fast-paced environment
Detail oriented
Additional Information
This role will be a full time role, first shift (8:30 AM - 5:00 PM) Monday - Friday, with mandatory OT as needed.
Pay range starts at $17.75/hr but will be reviewed based on experience.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
To learn more about Eurofins, please explore our website: eurofinsus.com
Eurofins offers international opportunities to strong performers.
We support your development! If you don’t match 100% of the requirements, apply anyway. Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins is an Equal Opportunity Employer. We prohibit discrimination based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and other factors.
Sustainability matters to us. We are working toward carbon neutrality by 2025 through emission reduction and compensation initiatives.
Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
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Eurofins Built Environment Testing is seeking a Client Relationship Specialist to join our Naperville site. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Essential Duties and Responsibilities:
Collect samples from on-site drop box
Unpack and pack shipments and document receipt of sample
Organize and record samples
Data entry into LIMS
Maintenance of the department and lab, including stocking supplies and housekeeping
Quick hone and email correspondence with clients
Review analytical reports quickly and accurately
Scan and send out reports in a timely manner
Assist with customer services
Handle interactions with walk-in clients
Conduct all activities in a safe and efficient manner
Perform other duties as assigned
Qualifications Education/Experience:
Minimum 2-3 years client relationship or customer service experience
High school diploma or equivalent, further education in biological or chemical science preferred
Experience in a fast pace work environment
Lab experience and exposure to environmental industry preferred.
Ability and/or Skills:
Strong communication and written skills
Strong computer knowledge, organizational, and problem-solving skills
Ability to work independently and as part of a team, self-motivated, adaptable, and a positive and high energy attitude
Handle moderate stress in a fast-paced environment
Detail oriented
Additional Information
This role will be a full time role, first shift (8:30 AM - 5:00 PM) Monday - Friday, with mandatory OT as needed.
Pay range starts at $17.75/hr but will be reviewed based on experience.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
To learn more about Eurofins, please explore our website: eurofinsus.com
Eurofins offers international opportunities to strong performers.
We support your development! If you don’t match 100% of the requirements, apply anyway. Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins is an Equal Opportunity Employer. We prohibit discrimination based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and other factors.
Sustainability matters to us. We are working toward carbon neutrality by 2025 through emission reduction and compensation initiatives.
Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
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