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SAIC

Remote IT Service Desk Agent – Tier 1

SAIC, Chicago, Illinois, United States

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A technology solutions provider is seeking a Service Desk Agent to support its clients. This fully remote role involves providing technical assistance and solutions to end-users, documenting interactions, and maintaining ownership of service tickets. Ideal candidates will have an IT-related associate degree or equivalent experience and must be U.S. citizens eligible for a Public Trust clearance. The position offers a target salary of up to $40,000 annually. #J-18808-Ljbffr