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Soho House & Co

Private Events Server

Soho House & Co, Kapolei, Hawaii, us, 96709

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Overview

Private Events Server

role at

Soho House & Co

involves welcoming our members and providing excellent customer service. You will assist with the complete setup and breakdown of events, be responsible for bartending as well as serving food and beverages to guests. The Events Server plays a crucial role in ensuring guest satisfaction, collaborating with other team members, and completing pre-service and post-service duties, including accurately entering orders into POS and maintaining attentive service to support member or guest requests. A successful

Private Events Server

maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff.

Responsibilities

Positively influence members and guests by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent, approachable communication and the highest level of service in accordance with Soho House standards

Maintain communication and advise Management and Executive Chef on allergies or potential red flags to mitigate risk

Complete all checkout reports at the end of each shift and have them double checked and signed by management

Adhere to health and safety policies, Company policies, procedures, standards, and local, state, and federal laws as applicable

Accommodate guest requests or offer alternatives that better fit business needs, informing management as needed

Ensure food orders are fully plated and coursed out correctly before serving to members/guests

Assist runners and bussers with expo and service bar tickets to support all table orders

Clean and stock the server alley and bar area; polish silverware, plates, and glassware as needed

Knowledge of the menu with the ability to make suggestions when asked by members or guests

Required Skills / Qualifications

Minimum of 2+ years’ experience in a similar capacity

Must be at least 18 years of age

Thrive in a fast-paced, high-volume environment

Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests

Ability to work flexible shifts and schedules, including weekends and holidays as needed

Ability to take direction, work in a team environment and autonomously

Tips certified and POS knowledge

Physical Requirements

Must be able to seize, grasp, turn and hold objects with hands

Must be able to perform periodical fast-paced movements to move around the property

Must be able to move, pull, carry or lift at least 20 pounds

Must be able to occasionally kneel, bend, crouch and climb

Must be able to perform physical activities such as lifting, cleaning, and stooping

Must be able to stand, walk, lift, and bend for long periods

Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat

Benefits

Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match

Paid Time Off: Sick days and vacation days for full-time employees

Career Development: Opportunities to progress domestically or internationally in managerial or technical tracks

Soho Impact: Community empowerment through mentoring, apprenticeship, local outreach and sustainability

Learning & Development: Various courses available for all employees

Cookhouse & House Tonic: Monthly calendars and involvement in trips, training, and events

Team Events: Fitness sessions, cinema screenings, art classes, and more

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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