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RWC Group

Parts Counterperson

RWC Group, Yakima, Washington, United States, 98903

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Parts Counterperson

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RWC Group

Base pay range $20.00/yr - $28.00/yr

What We Offer

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Health and wellness

Discounts on products and services

Responsibilities

Oversee the parts sales process from start to finish.

Communicate with staff and customers in a friendly and professional manner.

Converse effectively/efficiently regarding customer parts status.

Read and understand the parts catalog when looking up and speaking to specific parts.

Answer phone calls, provide price quotes and other information to customers.

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

Provide high level service to both internal and external customers.

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.

Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

Locate out-of-stock parts from outside source and submit an emergency order, if necessary.

Make sure all internal requests for parts are billed on service repair order.

Receive payment from retail customers or obtain credit authorization.

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Bi‑lingual proficiency preferred (English/Spanish)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

Seniority level Entry level

Employment type Full-time

Job function Sales and Business Development

Industries Motor Vehicle Manufacturing

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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