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OSL Retail Services Corporation

Wireless Sales Manager W1691W2490W2855

OSL Retail Services Corporation, Overland Park, Kansas, United States, 66213

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Wireless Sales Manager • OSL Retail Services Corporation • Overland Park, Kansas, USA

Overview We are seeking a Lead Mobile Expert to build a team of talented wireless retail professionals to deliver best‑in‑class in‑store sales experiences. To keep up with the needs of our business we are looking to add leaders to our team. No ordinary leaders but ones that can inspire coach and develop team members. Focused on sales service and operational excellence you will have a passion for delighting customers. You relish developing your product knowledge and take pride in ensuring every customer has an exceptional experience every time.

You will be responsible to make sure your location is delivering excellence in all aspects of the customer experience. You will display operational excellence support the OSL brand add value to our client and consistently meet their business goals. You are a team player with a commitment to excellence passion for salesunwavering focuson the will lead by example and create an inclusive environment where team members feel valued can grow and function well as a team.

Responsibilities

Responsible for achieving all key business objectives including sales revenue and the client experience.

Follow operational guidelines to ensure all compliance standards are being met and ensure team completes all sales and operational processes as outlined accurately.

Effectively communicate and participate in the achievement of all sales targets including new activations upgrades prepaid accessory sales and other KPIs for the store.

Proactively contact customers and execute all steps of the OSL sales program as outlined.

Develop realistic and applicable action plans within time and resource constraints.

Provide coaching mentoring inspiration and motivation to a team around salesmanship customer experience and operational efficiency.

Responsible for ensuring the store is staffed appropriately at all times according to OSLs payroll guidelines.

Ensure all scheduled shifts are recorded including clocking in/out as per guidelines.

Ensure proper progressive performance management guidelines are followed as required.

Ensure all policies and procedures of store safety and security are followed as outlined.

Participates in special projects as needed.

What OSL offers you

Employer Paid Term Life Insurance

Medical Dental Vision Accident Hospital Critical Illness Insurance

Personal in‑store and online LMS training well set you up for success!

Real career growth recognition advancement & a shot at being a valued and important part of a cool fun fast‑growing company.

Serious income potential plus uncapped commission

Generous employee referral program

Candidate Requirements

2‑3 years retail and management experience.

Experience within the wireless or electronics sectors is considered an asset.

Proven ability to drive sales and service while also achieving operational standards and success through field teams.

Proven ability to manage a team.

Proven ability and application of the fundamentals of recruitment human resources coaching performance management and US employment standards.

Strong communication and presentation skills.

Customer service orientation sense of urgency detail‑oriented problem solver and results focused.

Computer aptitude with proficiency in Microsoft Office Word Excel Outlook.

Ability to work evenings and weekends.

OSL uses pre‑employment background screening during your hiring process.

Must possess a real driver’s license or passport.

Physical Job Requirements

Ability to provide your own vehicle and drive and travel extensively to stores day and evening.

Ability to lift 30‑50 pounds.

Ability to stand for extensive periods of time.

Equal Employment Opportunity At OSL we celebrate difference. We’ve committed to fostering an inclusive and accessible workplace where everyone feels valued supported and reaches their full potential. OSL is committed to an inclusive workplace that does not discriminate against race nationality religion age marital status physical or mental disability sexual orientation gender or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

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