Comcast
Job Summary
$24.94 + Hourly (Salary is $17.25 Base Rate + Targeted Commission). The housing allowance is payable as taxable income and is contingent upon employment in designated work locations. Should an employee transfer to a non-eligible location, the housing allowance will be discontinued. Eligibility for the housing allowance requires a regular work schedule of 40 hours or more per week. This allowance is in addition to the base hourly wage and any applicable commissions. Work Environment
We are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest network in America and thrive on a fast‑paced, customer‑focused culture. Job Description
What you will be doing: Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests. Providing expert-level understanding for customers and Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment and connecting our products to customer lifestyles. Expectations for All Employees
Understand our Operating Principles and use them as guidelines for how you do your job. Own the customer experience—think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff—be enthusiastic learners, users and advocates of our technology, products and services. Win as a team—work together and be open to new ideas. Be an active part of the Net Promoter System—join huddles, make call backs, and help us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what’s right for each other, our customers, investors and communities. Qualifications
High School Diploma or equivalent. Generally requires 2-5 years related experience; preferred consumer electronics/wireless retail sales experience. Ability to work a flexible schedule, including evenings, weekends, holidays, variable schedules and overtime as needed; able to work in alternate stores outside of the home base store. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and stand and move constantly in the store. Perks and Benefits
Benefits include medical, dental, vision coverage; Comcast XFINITY courtesy services; discount tickets to our Universal Resorts; paid parental leave; tuition reimbursement up to $8,000; paid time off; 401K savings plan with up to 6% matching; and more. Disclaimer
This information is designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications. EEO Statement
Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation for applicants with disabilities. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by law. Skills
Customer‑Focused, Workplace Organization, Persuasion, Technical Knowledge, Teamwork, Self‑Motivation, Communication, Resilience, Critical Thinking, Problem Solving, Professional Integrity. Salary & Compensation
Base Pay: $17.25 per hour. Total Target Compensation (Base Pay + Targeted Commission): $24.94 per hour. Education
High School Diploma / GED. Certifications
None required. Relevant Experience
2‑5 years in related retail or sales roles.
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$24.94 + Hourly (Salary is $17.25 Base Rate + Targeted Commission). The housing allowance is payable as taxable income and is contingent upon employment in designated work locations. Should an employee transfer to a non-eligible location, the housing allowance will be discontinued. Eligibility for the housing allowance requires a regular work schedule of 40 hours or more per week. This allowance is in addition to the base hourly wage and any applicable commissions. Work Environment
We are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest network in America and thrive on a fast‑paced, customer‑focused culture. Job Description
What you will be doing: Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests. Providing expert-level understanding for customers and Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment and connecting our products to customer lifestyles. Expectations for All Employees
Understand our Operating Principles and use them as guidelines for how you do your job. Own the customer experience—think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff—be enthusiastic learners, users and advocates of our technology, products and services. Win as a team—work together and be open to new ideas. Be an active part of the Net Promoter System—join huddles, make call backs, and help us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what’s right for each other, our customers, investors and communities. Qualifications
High School Diploma or equivalent. Generally requires 2-5 years related experience; preferred consumer electronics/wireless retail sales experience. Ability to work a flexible schedule, including evenings, weekends, holidays, variable schedules and overtime as needed; able to work in alternate stores outside of the home base store. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and stand and move constantly in the store. Perks and Benefits
Benefits include medical, dental, vision coverage; Comcast XFINITY courtesy services; discount tickets to our Universal Resorts; paid parental leave; tuition reimbursement up to $8,000; paid time off; 401K savings plan with up to 6% matching; and more. Disclaimer
This information is designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications. EEO Statement
Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation for applicants with disabilities. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by law. Skills
Customer‑Focused, Workplace Organization, Persuasion, Technical Knowledge, Teamwork, Self‑Motivation, Communication, Resilience, Critical Thinking, Problem Solving, Professional Integrity. Salary & Compensation
Base Pay: $17.25 per hour. Total Target Compensation (Base Pay + Targeted Commission): $24.94 per hour. Education
High School Diploma / GED. Certifications
None required. Relevant Experience
2‑5 years in related retail or sales roles.
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