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Rent-A-Center

Customer Account Representative

Rent-A-Center, Richmond, Virginia, United States, 23214

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Customer Account Representative

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Rent‑A‑Center .

15 hours ago – Be among the first 25 applicants.

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour – $17.00 per hour?

Why should I apply in just a few clicks?

Paid Time Off and Sunday Off – We are closed!

Full‑time Employment and a Consistent Schedule

Weekly Pay (companywide)

Award‑Winning Culture with the Opportunity to Advance

Great Benefits: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

Job Responsibilities Provide customers access to high‑quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

Customer Service: Provide friendly, top‑notch customer experiences through white‑glove service with a servant's heart in our stores and in customers’ homes, and obtain new rental orders when needed on the sales floor and over the phone.

Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures and keeping vehicles clean and properly maintained.

Merchandising: Maintain an inviting store with organized product and cleanliness, refurbishing merchandise to like‑new condition and keeping the showroom dusted, vacuumed, and organized.

Minimum Requirements

High school diploma or equivalent

Must be at least 18 years of age

Valid state driver's license and good driving record – you will be driving the company vehicles

Ability to lift and move product such as furniture, electronics, and appliances

Great communication and customer service skills

Additional Helpful Traits

Seeking more than just a job, but a CAREER

A desire to improve our customers' lives

A hunger to learn the business

Grit and determination

Physical Demands While performing the duties of this job, the coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All coworkers are expected to adhere to all company safety guidelines.

Expected Hours of Work This is a full‑time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

This is an excerpt from the full job description and is not intended to be all‑inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.

Seniority level Entry level

Employment type Full‑time

Job function Sales, Supply Chain, and Customer Service

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