Rocky Brands, Inc.
Bilingual Inside Sales Representative
Rocky Brands, Inc., Nelsonville, Ohio, United States, 45764
Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel. Our brands are known for their high quality, comfort, functionality and durability. We market complementary branded apparel and accessories across six target markets: outdoor, work, duty, commercial military, military, and western.
We are hiring an Inside Sales Representative to expand our market presence in Nelsonville, OH.
Responsibilities
Make outbound sales calls to assigned territory.
Answer inbound calls promptly and professionally.
Meet or exceed outbound call requirements.
Create and maintain reporting to help maintain and build sales in assigned territory.
Respond promptly and professionally to all email/task requests.
Secure and enter orders through phone/fax/email.
Sell new styles, fill‑ins and closeouts, and present promotional offers.
Provide callers with accurate information and/or refer their requests to the appropriate department or responsible person.
Acquire and maintain a working knowledge of product lines.
Suggest alternate product selections and upgrades as needed.
Maintain and exceed set dollar sales goal for assigned territory.
Work with outside sales team to maintain and build assigned territory.
Send appropriate printed information or follow‑up within 24 hours of customer request.
Document and communicate management complaints regarding products.
Work with internal partners to ensure customer expectations are met.
Qualifications
Associate’s degree (A.A.) or equivalent from two‑year college or technical school; or 2‑4 years related experience and/or training; or equivalent combination of education and experience.
One to two years of sales experience.
One to two years of call center experience.
Knowledge of online shopping and general E‑commerce user experience.
Intermediate level of skill in Microsoft applications including Word, Excel, PowerPoint, and Outlook; strong experience using web‑based services and/or e‑commerce tools.
Strong oral and written communication and telephone skills.
Good listening skills.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
Strong organizational skills with the ability to multitask and demonstrated ability to work in a fast‑paced environment.
Ability to work a flexible schedule, including nights and weekends as needed.
Bi‑lingual in Spanish required.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Retail Apparel and Fashion
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We are hiring an Inside Sales Representative to expand our market presence in Nelsonville, OH.
Responsibilities
Make outbound sales calls to assigned territory.
Answer inbound calls promptly and professionally.
Meet or exceed outbound call requirements.
Create and maintain reporting to help maintain and build sales in assigned territory.
Respond promptly and professionally to all email/task requests.
Secure and enter orders through phone/fax/email.
Sell new styles, fill‑ins and closeouts, and present promotional offers.
Provide callers with accurate information and/or refer their requests to the appropriate department or responsible person.
Acquire and maintain a working knowledge of product lines.
Suggest alternate product selections and upgrades as needed.
Maintain and exceed set dollar sales goal for assigned territory.
Work with outside sales team to maintain and build assigned territory.
Send appropriate printed information or follow‑up within 24 hours of customer request.
Document and communicate management complaints regarding products.
Work with internal partners to ensure customer expectations are met.
Qualifications
Associate’s degree (A.A.) or equivalent from two‑year college or technical school; or 2‑4 years related experience and/or training; or equivalent combination of education and experience.
One to two years of sales experience.
One to two years of call center experience.
Knowledge of online shopping and general E‑commerce user experience.
Intermediate level of skill in Microsoft applications including Word, Excel, PowerPoint, and Outlook; strong experience using web‑based services and/or e‑commerce tools.
Strong oral and written communication and telephone skills.
Good listening skills.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
Strong organizational skills with the ability to multitask and demonstrated ability to work in a fast‑paced environment.
Ability to work a flexible schedule, including nights and weekends as needed.
Bi‑lingual in Spanish required.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Retail Apparel and Fashion
#J-18808-Ljbffr