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Keep Supply

Fulfillment Coordinator

Keep Supply, Springfield, Missouri, us, 65897

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Fulfillment Coordinator

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Description Would you like to enjoy 100% paid medical, dental and vision insurance for you and your entire family? How about unlimited paid time off and a supportive and fun work environment?

Keep Supply offers all of the above plus a bonus program and significant growth opportunity! Keep Supply is a respected and resourceful distributor of heavy commercial and industrial refrigeration parts, equipment and other MRO supplies on a mission to #bethebestpart. No matter the need, we keep our customers supplied and running. We are currently seeking a Fulfillment Coordinator to join our team!

Primary Duties And Responsibilities

Process customer orders and ensure that vendors are clearly communicated with on order requests.

Proactively communicate current order statuses and set expectations of delivery dates for outstanding orders.

Provide sales support for all order questions and follow up.

Responsible for keeping the open sales orders delivery dates at consistently low volume of past due delivery dates.

Ensure orders are proactively moved into shipping queues and participate in the process of adding shipping costs to orders.

Minimize freight cost by determining the most cost effective method to fulfill orders.

Work within the CSS team to create and accomplish territory and organizational revenue forecasts.

Manage and maintain all communication needed between intercompany departments.

Perform other duties as assigned by the Operations Manager.

Take ownership and responsibility for your own workload and the workload of the team.

Requirements

2+ years experience in a customer service or operational position

1+ years of professional experience

Have basic PC skills and some experience with Google Apps and Microsoft Office

Traits of the Successful Candidate

Be a problem solver at heart, with a technical mindset.

Understand what it takes to deliver on a promise of unreasonably good service.

Maintain excellent written and verbal communication skills

Enjoy working independently and as a member of a team

Ability to manage priorities and workflow

Creative, flexible, and innovative team player

Proven ability to handle multiple projects and meet deadlines

Ability to deal effectively with a variety of individuals at all organizational levels

Good judgment with the ability to make timely and sound decisions

Be versatile and flexible with a willingness to work within constantly changing priorities with positive enthusiasm.

Company Culture We are a small, scrappy team and all of us do a lot of different things every day. We all enjoy working towards our goals and like to celebrate those wins as well. We place a very high value on teamwork, work ethic and humility.

Do business worth repeating. Build the best team, serve others fully and use business to make life rewarding for everyone we encounter.

#BETHEBESTPART

Keep Supply is an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Wholesale

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