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Otis College of Art and Design

Specialist, Sales Generalist

Otis College of Art and Design, Tempe, Arizona, us, 85285

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Overview Date Posted: 2025-12-23

Country: United States of America

Location: OT703: SOZ, Urban Service AZ 2120 E 6th Street, Suite 13, Tempe, AZ, 85288 USA

Urban Elevator Services (UES) Arizona is searching for a highly motivated Sales Generalist responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography for maintenance, repair, and modernization sales.

Responsibilities

Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.

Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.

Manage and nurture account relationships to drive renewals and repair opportunity.

Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.

Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor

Partner with branch business development sales team to identify business development opportunities.

Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.

Use the company's sales tools to effectively track opportunities, pipeline, and forecast sales results.

Manage opportunities in the CRM pipeline and provide accurate forecasting.

Education / Certifications

bachelor’s degree or equivalent work experience required.

Basic Qualifications

Ability to work in a highly team-oriented and dynamic environment.

Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.

Candidate must be customer centric with a strong desire to achieve customer satisfaction.

Need to be self-motivated and able to manage many simultaneous projects and responsibilities.

Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.

Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

Preferred Qualifications

5+ years of outside sales experience preferred

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