Rexel USA
Summary
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for proactive telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from the existing customer base.
What You'll Do
Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
Assist outside sales personnel by processing priority transactions.
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.
Prospect for new accounts within a specified geographical territory.
Manage a defined customer base and establish and maintain customer relationships.
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root‑cause analysis.
Process product quotations/proposals and provide continuous follow‑up throughout the customer's purchasing cycle.
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge.
Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives, and other available sources.
Other duties as assigned.
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
2+ years of customer service, sales, or electrical distribution experience.
High School or GED - Required.
Knowledge, Skills & Abilities
Ability to handle basic/intermediate issues and problems.
Basic/intermediate product and application knowledge essential.
Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs.
Customer oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.
Highly self‑motivated.
Familiar with Microsoft Office as well as relevant ERP systems and Customer Relationship Management Tools (CRM).
Ability to work overtime as needed.
Physical Demands
Sit: Must be able to remain in a stationary position – Constantly – at least 51%.
Walk: Must be able to move about inside/outside office or work location – Frequently – 21% to 50%.
Use hands to finger, handle, or feel: Operates a computer and other office machinery – Constantly – at least 51%.
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Occasionally – up to 20%.
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally – up to 20%.
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with coworkers and clients and detect hazardous conditions – Occasionally – up to 20%.
Weight And Force Demands
Up to 10 pounds – Frequently – 21% to 50%.
Up to 25 pounds – Frequently – 21% to 50%.
Up to 50 pounds – Occasionally – up to 20%.
Working Environment
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally – up to 20%.
Handles or works with potentially dangerous equipment – Occasionally – 20%.
Travels to off‑site locations – Occasionally – 20%.
For the state of Maryland only, the pay range is $26.00 to $30.00, depending upon qualifications, experience and other considerations permitted by law.
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short‑Term and Long‑Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within.
Company Description We are looking for an Inside Sales Representative to join our Rexel, USA team in Linthicum, MD. Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Details
Seniority level: Associate
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Appliances, Electrical, and Electronics Manufacturing
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
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What You'll Do
Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
Assist outside sales personnel by processing priority transactions.
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.
Prospect for new accounts within a specified geographical territory.
Manage a defined customer base and establish and maintain customer relationships.
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root‑cause analysis.
Process product quotations/proposals and provide continuous follow‑up throughout the customer's purchasing cycle.
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge.
Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives, and other available sources.
Other duties as assigned.
Job Duties Disclaimer The information contained in this job description is intended to describe the essential job functions required of those assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
2+ years of customer service, sales, or electrical distribution experience.
High School or GED - Required.
Knowledge, Skills & Abilities
Ability to handle basic/intermediate issues and problems.
Basic/intermediate product and application knowledge essential.
Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs.
Customer oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.
Highly self‑motivated.
Familiar with Microsoft Office as well as relevant ERP systems and Customer Relationship Management Tools (CRM).
Ability to work overtime as needed.
Physical Demands
Sit: Must be able to remain in a stationary position – Constantly – at least 51%.
Walk: Must be able to move about inside/outside office or work location – Frequently – 21% to 50%.
Use hands to finger, handle, or feel: Operates a computer and other office machinery – Constantly – at least 51%.
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Occasionally – up to 20%.
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally – up to 20%.
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with coworkers and clients and detect hazardous conditions – Occasionally – up to 20%.
Weight And Force Demands
Up to 10 pounds – Frequently – 21% to 50%.
Up to 25 pounds – Frequently – 21% to 50%.
Up to 50 pounds – Occasionally – up to 20%.
Working Environment
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally – up to 20%.
Handles or works with potentially dangerous equipment – Occasionally – 20%.
Travels to off‑site locations – Occasionally – 20%.
For the state of Maryland only, the pay range is $26.00 to $30.00, depending upon qualifications, experience and other considerations permitted by law.
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short‑Term and Long‑Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within.
Company Description We are looking for an Inside Sales Representative to join our Rexel, USA team in Linthicum, MD. Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Details
Seniority level: Associate
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Appliances, Electrical, and Electronics Manufacturing
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
#J-18808-Ljbffr