U.S. Bank
Small Business Specialist 4 - S. Tryon Office
U.S. Bank, Charlotte, North Carolina, United States, 28245
Small Business Specialist 4 - S. Tryon Office
U.S. Bank is looking for an experienced professional to support small businesses in the Charlotte, NC area. The role includes customer service, sales, and business development to help clients achieve their financial goals.
Job Description Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions, and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.
This role requires working from a U.S. Bank location five days per week and includes two or more hours of driving per week.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically five or more years of customer service, consultative sales and/or prospecting experience
Preferred Skills & Experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and can convey business recommendations in an effective manner
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E‑Verify program.
Salary range: $28.27 – $37.69 per hour. Actual salary may differ based on location. U.S. Bank also offers incentive and recognition programs, equity stock purchase, 401(k) contributions and pension (subject to eligibility).
We consider all qualified applicants under EEO requirements. Please refer to our disability accommodations for applicants if you need support during the application or hiring process.
Posting may be closed earlier due to high volume of applicants.
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Job Description Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions, and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.
This role requires working from a U.S. Bank location five days per week and includes two or more hours of driving per week.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically five or more years of customer service, consultative sales and/or prospecting experience
Preferred Skills & Experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and can convey business recommendations in an effective manner
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E‑Verify program.
Salary range: $28.27 – $37.69 per hour. Actual salary may differ based on location. U.S. Bank also offers incentive and recognition programs, equity stock purchase, 401(k) contributions and pension (subject to eligibility).
We consider all qualified applicants under EEO requirements. Please refer to our disability accommodations for applicants if you need support during the application or hiring process.
Posting may be closed earlier due to high volume of applicants.
#J-18808-Ljbffr