Canvas Credit Union
AVP Lending Operations & Credit Management
Canvas Credit Union, Littleton, Colorado, United States, 80130
Overview
Canvas Credit Union is committed to transforming financial services with a culture that emphasizes heart and people, education, support, and guidance for members to build strong financial futures.
Canvas focuses on balancing hard work and high achievement with a fun, supportive environment.
What’s In It For You
Seriously good benefits : Medical/Dental/Vision Insurance, flexible time off, paid holidays, FSA, HSA, World Class 401(k) Plan, tuition reimbursement, rate discounts on qualifying loans, and potential incentives or discretionary bonus based on results.
Starting pay range for this position is
$160K-175K/annual , with final pay determined by experience, education, skills, and internal equity factors.
What you'll do The AVP of Lending Operations and Credit Management oversees consumer lending operations and credit risk management for Canvas Credit Union’s multi-billion-dollar portfolio. Focus areas include direct and indirect loan underwriting, loan processing and operations, and credit analysis. The AVP acts as an assistant credit officer, ensuring exceptional member service, operational integrity, and alignment with organizational goals. They supervise consumer loan underwriters, lending services specialists, loan operations specialists, title specialists, and leaders in those lines of business. They lead a motivated, well-trained staff to provide excellent member service while balancing credit risk, and provide leadership to meet strategic goals as a management team member.
Essential Duties/Responsibilities
Oversee, develop, and lead lending operations and credit risk teams; maintain effective credit analysis practices to meet loan production and portfolio yield objectives.
Create a positive work environment, ensure optimum staffing, and provide strategic direction to deliver member service excellence and achieve consumer lending goals.
Manage all personnel functions including hiring, training, monthly one-on-ones, performance management, scheduling, cross-training, succession planning, and timekeeping.
Develop subordinate leaders and team members; conduct annual performance reviews and provide ongoing guidance, training, and direction aligned with the Credit Union’s plans and objectives.
Oversee consumer loan application decision processes and milestones through closing, documentation, and funding.
Review business needs, confer with users to evaluate requirements, and discuss solutions using technology enhancements to develop plans of approach.
Build relationships with business partners, regulators, credit unions, CUSOs, and internal managers to achieve Canvas’ strategic objectives.
Collaborate with indirect CUSO relationships and participating credit unions to implement strategic initiatives aligned with lending strategies.
Maintain accurate portfolio risk variances and trends; report on lending performance to the Executive Team and Board of Directors.
Manage credit risk analysis and underwriting standards to ensure capacity to pay, collateral, credit quality, and other risk factors support objectives and goals.
Ensure regulatory compliance of loan policies, programs, objectives, and goals; partner with leaders to manage dealer relationships and indirect portfolio management.
Collaborate with other departments to achieve credit union initiatives; recommend processes and policies related to consumer lending; ensure compliance with regulations and operational integrity (BSA, etc.).
Suggest improvements to member experience through processes and technology; support lending promotions and strategic initiatives.
Provide strategic direction on operational issues, employee development, and goal setting; assist in training branches on consumer loan features, rules, and regulatory issues.
Provide analysis for recommended controls and models; assist in resolving complaints related to loan products and services.
Promote and contribute to departmental, branch, and organizational goals; stay informed on industry developments and share best practices across the organization.
Follow safety and security guidelines to safeguard member and organization assets; remain committed to ongoing education and learning new skills and software applications.
Regular attendance and punctuality; perform other job-related duties as assigned; participate in pre-employment background review as required.
Job Qualifications Knowledge, Skill and Ability
Track record of leading and coaching teams to strong results in consumer lending, service excellence, and operational integrity.
Strong people management skills with the ability to build teamwork, coach, train, and develop employees.
Comprehensive knowledge of consumer lending products, processes, procedures, and regulatory compliance.
Excellent verbal, written, and interpersonal communication; ability to explain programs, loan terms, features, policies, and benefits.
Advanced knowledge of Canvas financial products and services.
Analytical, problem-solving, and decision-making skills; strong attention to detail and organizational abilities; ability to manage multiple priorities.
Proficiency in MS Office (Outlook, Excel, Word, Copilot).
Ability to calculate APY, APR, DTI, LTV, and other credit risk measures.
Ability to maintain confidences and handle sensitive information.
Must possess and maintain a valid Colorado driver's license and provide proof of insurance.
Education or Formal Training : Bachelor’s degree in business, finance/accounting, economics or related field required, or equivalent work experience of seven to ten years.
Experience : Minimum of eight to twelve years of consumer lending management/leadership experience; experience in both commercial and residential mortgage lending is preferred.
For Current Canvas Employees To be considered, you must meet performance expectations, consistently demonstrate HEART behaviors, and submit an up-to-date resume or update your Work History profile with current responsibilities and accomplishments.
Working Environment/Physical Activities High volume, fast-paced office environment with some travel. Some meetings/events outside regular hours. Standard office equipment used. Physical requirements include lifting, bending, stooping or standing as necessary.
Other Duties This job description is not a comprehensive listing of activities, duties, or responsibilities and may change at any time with or without notice.
Applications for this position will be accepted through January 26, 2026. For consideration, applications must be received by 11:59 PM MST on January 26, 2026.
#LI-Onsite
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Canvas focuses on balancing hard work and high achievement with a fun, supportive environment.
What’s In It For You
Seriously good benefits : Medical/Dental/Vision Insurance, flexible time off, paid holidays, FSA, HSA, World Class 401(k) Plan, tuition reimbursement, rate discounts on qualifying loans, and potential incentives or discretionary bonus based on results.
Starting pay range for this position is
$160K-175K/annual , with final pay determined by experience, education, skills, and internal equity factors.
What you'll do The AVP of Lending Operations and Credit Management oversees consumer lending operations and credit risk management for Canvas Credit Union’s multi-billion-dollar portfolio. Focus areas include direct and indirect loan underwriting, loan processing and operations, and credit analysis. The AVP acts as an assistant credit officer, ensuring exceptional member service, operational integrity, and alignment with organizational goals. They supervise consumer loan underwriters, lending services specialists, loan operations specialists, title specialists, and leaders in those lines of business. They lead a motivated, well-trained staff to provide excellent member service while balancing credit risk, and provide leadership to meet strategic goals as a management team member.
Essential Duties/Responsibilities
Oversee, develop, and lead lending operations and credit risk teams; maintain effective credit analysis practices to meet loan production and portfolio yield objectives.
Create a positive work environment, ensure optimum staffing, and provide strategic direction to deliver member service excellence and achieve consumer lending goals.
Manage all personnel functions including hiring, training, monthly one-on-ones, performance management, scheduling, cross-training, succession planning, and timekeeping.
Develop subordinate leaders and team members; conduct annual performance reviews and provide ongoing guidance, training, and direction aligned with the Credit Union’s plans and objectives.
Oversee consumer loan application decision processes and milestones through closing, documentation, and funding.
Review business needs, confer with users to evaluate requirements, and discuss solutions using technology enhancements to develop plans of approach.
Build relationships with business partners, regulators, credit unions, CUSOs, and internal managers to achieve Canvas’ strategic objectives.
Collaborate with indirect CUSO relationships and participating credit unions to implement strategic initiatives aligned with lending strategies.
Maintain accurate portfolio risk variances and trends; report on lending performance to the Executive Team and Board of Directors.
Manage credit risk analysis and underwriting standards to ensure capacity to pay, collateral, credit quality, and other risk factors support objectives and goals.
Ensure regulatory compliance of loan policies, programs, objectives, and goals; partner with leaders to manage dealer relationships and indirect portfolio management.
Collaborate with other departments to achieve credit union initiatives; recommend processes and policies related to consumer lending; ensure compliance with regulations and operational integrity (BSA, etc.).
Suggest improvements to member experience through processes and technology; support lending promotions and strategic initiatives.
Provide strategic direction on operational issues, employee development, and goal setting; assist in training branches on consumer loan features, rules, and regulatory issues.
Provide analysis for recommended controls and models; assist in resolving complaints related to loan products and services.
Promote and contribute to departmental, branch, and organizational goals; stay informed on industry developments and share best practices across the organization.
Follow safety and security guidelines to safeguard member and organization assets; remain committed to ongoing education and learning new skills and software applications.
Regular attendance and punctuality; perform other job-related duties as assigned; participate in pre-employment background review as required.
Job Qualifications Knowledge, Skill and Ability
Track record of leading and coaching teams to strong results in consumer lending, service excellence, and operational integrity.
Strong people management skills with the ability to build teamwork, coach, train, and develop employees.
Comprehensive knowledge of consumer lending products, processes, procedures, and regulatory compliance.
Excellent verbal, written, and interpersonal communication; ability to explain programs, loan terms, features, policies, and benefits.
Advanced knowledge of Canvas financial products and services.
Analytical, problem-solving, and decision-making skills; strong attention to detail and organizational abilities; ability to manage multiple priorities.
Proficiency in MS Office (Outlook, Excel, Word, Copilot).
Ability to calculate APY, APR, DTI, LTV, and other credit risk measures.
Ability to maintain confidences and handle sensitive information.
Must possess and maintain a valid Colorado driver's license and provide proof of insurance.
Education or Formal Training : Bachelor’s degree in business, finance/accounting, economics or related field required, or equivalent work experience of seven to ten years.
Experience : Minimum of eight to twelve years of consumer lending management/leadership experience; experience in both commercial and residential mortgage lending is preferred.
For Current Canvas Employees To be considered, you must meet performance expectations, consistently demonstrate HEART behaviors, and submit an up-to-date resume or update your Work History profile with current responsibilities and accomplishments.
Working Environment/Physical Activities High volume, fast-paced office environment with some travel. Some meetings/events outside regular hours. Standard office equipment used. Physical requirements include lifting, bending, stooping or standing as necessary.
Other Duties This job description is not a comprehensive listing of activities, duties, or responsibilities and may change at any time with or without notice.
Applications for this position will be accepted through January 26, 2026. For consideration, applications must be received by 11:59 PM MST on January 26, 2026.
#LI-Onsite
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr