Person County, NC
Income Maintenance Investigator I
Person County, NC, Roxboro, North Carolina, United States, 27574
Overview
Person County Government is seeking a qualified and detail-oriented professional to join the Department of Social Services as an Income Maintenance Investigator I. This position plays a critical role in protecting the integrity of income maintenance programs by identifying, investigating, and resolving suspected fraud or program misuse. This position operates under general supervision and requires the ability to work independently, exercising sound judgment in developing investigative approaches, work methods, and sequencing of tasks. The successful candidate will demonstrate strong analytical skills, attention to detail, and the ability to manage sensitive information with professionalism and confidentiality. The starting salary will be determined with consideration given to both the candidate\'s educational background and relevant work experience. Must possess a valid driver’s license and have an acceptable driving record per County policy. This is a non-exempt position working 37.5 hours weekly/1950 hours annually. This is the essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Responsibilities
Examines agency records, case files, and referrals and identifies evidence or indication of possible client overpayment and/or fraud. Receives, evaluates, and tracks allegations of suspected fraud; maintains logs and records for accuracy. Conducts an inquiry and investigation into allegations of fraud in an effort to determine intent on the part of the client. Interacts with employers, landlords, collaterals, and other agency officials including law enforcement to obtain verifications needed in investigation. Gathers evidence in an effort to prove or disprove allegations against clients; prepares fraud cases for court or in-house hearings. Prepares non-fraud over-issuance cases for repayment. Makes decisions as to the appropriate action to take in resolving cases. Meets and confers with respective case workers concerning clients and cases; trains and provides guidance on fraud prevention and detection. Interacts with clients during investigation, resolution, and repayment of claims. Prepares detailed reports and other types of correspondence; prepares and maintains files and records. Monitors newspapers, court calendar, obituaries, and marriage license and notifies Income Maintenance Caseworkers of any relevant client information. Assists lead worker and supervisor with Quality Assurance checks and second party reviews as needed based on the needs of the agency. Performs related work as assigned. Minimum Training and Experience Requirements
An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administration, Secretarial Science, or closely related curriculum and one year of experience as an Income Maintenance Caseworker; or graduation from high school and two years of experience as an Income Maintenance Caseworker; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus six months experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
#J-18808-Ljbffr
Person County Government is seeking a qualified and detail-oriented professional to join the Department of Social Services as an Income Maintenance Investigator I. This position plays a critical role in protecting the integrity of income maintenance programs by identifying, investigating, and resolving suspected fraud or program misuse. This position operates under general supervision and requires the ability to work independently, exercising sound judgment in developing investigative approaches, work methods, and sequencing of tasks. The successful candidate will demonstrate strong analytical skills, attention to detail, and the ability to manage sensitive information with professionalism and confidentiality. The starting salary will be determined with consideration given to both the candidate\'s educational background and relevant work experience. Must possess a valid driver’s license and have an acceptable driving record per County policy. This is a non-exempt position working 37.5 hours weekly/1950 hours annually. This is the essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Responsibilities
Examines agency records, case files, and referrals and identifies evidence or indication of possible client overpayment and/or fraud. Receives, evaluates, and tracks allegations of suspected fraud; maintains logs and records for accuracy. Conducts an inquiry and investigation into allegations of fraud in an effort to determine intent on the part of the client. Interacts with employers, landlords, collaterals, and other agency officials including law enforcement to obtain verifications needed in investigation. Gathers evidence in an effort to prove or disprove allegations against clients; prepares fraud cases for court or in-house hearings. Prepares non-fraud over-issuance cases for repayment. Makes decisions as to the appropriate action to take in resolving cases. Meets and confers with respective case workers concerning clients and cases; trains and provides guidance on fraud prevention and detection. Interacts with clients during investigation, resolution, and repayment of claims. Prepares detailed reports and other types of correspondence; prepares and maintains files and records. Monitors newspapers, court calendar, obituaries, and marriage license and notifies Income Maintenance Caseworkers of any relevant client information. Assists lead worker and supervisor with Quality Assurance checks and second party reviews as needed based on the needs of the agency. Performs related work as assigned. Minimum Training and Experience Requirements
An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administration, Secretarial Science, or closely related curriculum and one year of experience as an Income Maintenance Caseworker; or graduation from high school and two years of experience as an Income Maintenance Caseworker; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus six months experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
#J-18808-Ljbffr