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MFA Oil Company

Sales Advisor

MFA Oil Company, Columbia, Missouri, United States

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Big O Tires Store - Peachtree Dr., Columbia, 3915 Peachtree Dr, Columbia, Missouri, United States of America

Job Description Posted Wednesday, January 7, 2026 at 7:00 AM

Overview Big O Sales Advisors perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

Monitor customer service area and host waiting customers, providing fast and friendly customer service

Handle complaints courteously and efficiently per company policy

Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management

Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques

Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales

Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies

Manage ticket average and profitability, and assist store manager in meeting company expectations

Support store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, merchandising and other related functions as required.

Protect company assets by properly cleaning, maintaining, and storing tools and equipment

Properly check-in vendors, receive merchandise, and stock shelves

Clean facilities, maintaining internal and external store appearance to comply with Big O Tires standards

Assist in the proper training of new employees as needed

Timely complete daily Today’s Class Technician and other required training

Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked

All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

18 years of age or older

Valid driver’s license

Ability to learn new concepts and use technical materials

Ability to consistently operate a computer and other office productivity machinery

Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change

Ability to safely operate automatic and manual transmission vehicles

Availability to work holidays, weekends, and after regular business hours as needed

Ability and willingness to work with hazardous materials

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