L-Acoustics US LLC
*N*o***).*).Sales Coordinator, Americas page is loaded## Sales Coordinator, Americasremote type:
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R2970**Filiale du groupe L-Acoustics, nous représentons la marque sur le territoire AMERICAS (USA, Canada, LATAM).****Grâce à son engagement pour l'innovation et l'excellence de la conception de produits, L-Acoustics façonne le futur du son avec des technologies qui permettent aux professionnels de l'audio et aux artistes d'améliorer l'expérience de l'auditeur.****Pionnier de l'industrie du son live, L-Acoustics conçoit et fabrique des systèmes de sonorisation complets aux niveaux de performance les plus élevés. Ces systèmes sont utilisés dans les plus grands festivals de musique, les événements live ainsi que dans les théâtres, les stades et les lieux de cultes du monde entier.
Aujourd'hui, L-Acoustics se positionne en leader mondial de la sonorisation professionnelle premium.**The **Sales Coordinator** develops and manages national and international commercial activities. They are responsible for coordinating and facilitating domestic and overseas sales, ensuring that transactions are carried out efficiently, in compliance with international regulations, and in line with L-Acoustics’ business strategy.**Sales Administration****Coordination of Domestic, EU, and Export Sales Processes*** Receipt and processing of quotes and orders: recording, modifications based on customer needs, invoicing, creation and management of leasing files/letters of credit, monitoring payments.* Management of shipments: monthly planning, coordination and follow-up, management of customers’ special requirements, search for optimization, compliance with customs regulations, and collaboration with logistics/customs teams.* Management of the portfolio of ongoing orders and quarterly planning of production and shipment dates (prioritization) with the Sales/Supply/Production teams. Annual inventory management for loans (customers, RSMs, application engineers).* Annual preparation of contracts and appendices, tracking of the signing process for commercial documents.* Creation and management of customer accounts. Monitoring customer revenue and issuing retroactive credit notes (retro bonuses).* Verification of the correct application of the commercial policy. General knowledge of products and services.* Daily use of various Sales Admin tools (Microsoft Dynamics 365, Microsoft Power BI, SharePoint).### **Customer Relations*** Providing information and assistance to customers: responding to inquiries, resolving issues, and ensuring customer satisfaction throughout the sales process.* Participation in international trade shows, preparation of invitation letters.* Daily use of English and other language(s) relevant to the target market.**Internal Tasks*** Regular substitution (1 to 2 weeks per month) during absences within the department for EU/Export/eStore/Intercompany regions.* Participation in internal company meetings.* Participation in testing internal tools.* Sales reporting, KPI monitoring.### **After-Sales Follow-up*** Ensuring customer satisfaction.* Processing customer requests: preparing quotes based on diagnostics, handling orders, monitoring shipments.* Processing warranty claims.* Invoicing and payment follow-up.***Rejoignez nos équipes passionnées et engagées pour façonner le futur du son!*** #J-18808-Ljbffr
On-sitelocations:
Nashvilletime type:
Temps pleinposted on:
Offre publiée hierjob requisition id:
R2970**Filiale du groupe L-Acoustics, nous représentons la marque sur le territoire AMERICAS (USA, Canada, LATAM).****Grâce à son engagement pour l'innovation et l'excellence de la conception de produits, L-Acoustics façonne le futur du son avec des technologies qui permettent aux professionnels de l'audio et aux artistes d'améliorer l'expérience de l'auditeur.****Pionnier de l'industrie du son live, L-Acoustics conçoit et fabrique des systèmes de sonorisation complets aux niveaux de performance les plus élevés. Ces systèmes sont utilisés dans les plus grands festivals de musique, les événements live ainsi que dans les théâtres, les stades et les lieux de cultes du monde entier.
Aujourd'hui, L-Acoustics se positionne en leader mondial de la sonorisation professionnelle premium.**The **Sales Coordinator** develops and manages national and international commercial activities. They are responsible for coordinating and facilitating domestic and overseas sales, ensuring that transactions are carried out efficiently, in compliance with international regulations, and in line with L-Acoustics’ business strategy.**Sales Administration****Coordination of Domestic, EU, and Export Sales Processes*** Receipt and processing of quotes and orders: recording, modifications based on customer needs, invoicing, creation and management of leasing files/letters of credit, monitoring payments.* Management of shipments: monthly planning, coordination and follow-up, management of customers’ special requirements, search for optimization, compliance with customs regulations, and collaboration with logistics/customs teams.* Management of the portfolio of ongoing orders and quarterly planning of production and shipment dates (prioritization) with the Sales/Supply/Production teams. Annual inventory management for loans (customers, RSMs, application engineers).* Annual preparation of contracts and appendices, tracking of the signing process for commercial documents.* Creation and management of customer accounts. Monitoring customer revenue and issuing retroactive credit notes (retro bonuses).* Verification of the correct application of the commercial policy. General knowledge of products and services.* Daily use of various Sales Admin tools (Microsoft Dynamics 365, Microsoft Power BI, SharePoint).### **Customer Relations*** Providing information and assistance to customers: responding to inquiries, resolving issues, and ensuring customer satisfaction throughout the sales process.* Participation in international trade shows, preparation of invitation letters.* Daily use of English and other language(s) relevant to the target market.**Internal Tasks*** Regular substitution (1 to 2 weeks per month) during absences within the department for EU/Export/eStore/Intercompany regions.* Participation in internal company meetings.* Participation in testing internal tools.* Sales reporting, KPI monitoring.### **After-Sales Follow-up*** Ensuring customer satisfaction.* Processing customer requests: preparing quotes based on diagnostics, handling orders, monitoring shipments.* Processing warranty claims.* Invoicing and payment follow-up.***Rejoignez nos équipes passionnées et engagées pour façonner le futur du son!*** #J-18808-Ljbffr