The Home Depot
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Pro Customer Service/Sales
role at
The Home Depot . The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Responsibilities
Provide exceptional service to professional customers (contractors, property owners, and commercial clients) and support the Pro customer journey from order fulfillment to tailored delivery solutions.
Assist at the Pro Desk, help load materials, manage deliveries, and offer specialized paint and product knowledge.
Proactively drive sales using product knowledge, loyalty programs, and tailored recommendations.
Meet monthly sales goals and other metrics to support store objectives.
Collaborate with team members to maintain a clean, organized, and safe store environment; resolve delivery issues; communicate Home Depot’s advantages over competitors.
Monitor inventory and support store goals through sales initiatives and customer service excellence.
Qualifications
Qualifications are not specified in the provided description.
Note: This description retains content related to responsibilities and the general scope of the Pro Customer Service/Sales role while removing unrelated or outdated sections and ensuring proper HTML structure.
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Pro Customer Service/Sales
role at
The Home Depot . The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
Responsibilities
Provide exceptional service to professional customers (contractors, property owners, and commercial clients) and support the Pro customer journey from order fulfillment to tailored delivery solutions.
Assist at the Pro Desk, help load materials, manage deliveries, and offer specialized paint and product knowledge.
Proactively drive sales using product knowledge, loyalty programs, and tailored recommendations.
Meet monthly sales goals and other metrics to support store objectives.
Collaborate with team members to maintain a clean, organized, and safe store environment; resolve delivery issues; communicate Home Depot’s advantages over competitors.
Monitor inventory and support store goals through sales initiatives and customer service excellence.
Qualifications
Qualifications are not specified in the provided description.
Note: This description retains content related to responsibilities and the general scope of the Pro Customer Service/Sales role while removing unrelated or outdated sections and ensuring proper HTML structure.
#J-18808-Ljbffr