Royal Pin Entertainment
REPORTS TO: General Manager, Event and Sales Manager, Location Managers
OBJECTIVES The Event Coordinator for Royal Pin Entertainment will be responsible for managing the logistics and execution of events held at our three locations. An extreme attention to detail and organization is required, along with highly-effective verbal, presentation, and written skills. A thorough understanding of event operations, including but not limited to, contract development and execution, database management, and interdepartmental communication is desired.
REQUIREMENTS
Excellent customer service skills with a guest focused mindset
Flexible availability
Positive attitude with experience managing others
Ability to multi-task and handle several projects at once
Strong communication and time management skills
Teamwork is a must
Problem solving capability and can adjust to issues on short notice
Attention to detail and organizational skills
Proficient in software such as: Excel, Microsoft Office.
Able to acquire an alcohol serving permit for the state of Indiana
Reliable transportation
RESPONSIBILITIES
Coordinate and communicate details of the event with the client.
Complete awareness and attention to detail of all aspects of our events and event packages
Primary contact for our three locations about event related items and liaison between the sales managers, clients, and all Royal Pin staff
Meet with clients to give tours and answer questions as well as additional walk-throughs to finalize event details
Reliable to attend the majority of our events, with an emphasis placed on large events and those with catering included
Utilize exceptional customer service skills and problem-solving skills to handle any event-related issue
Create a rapport with clients through service and knowledge to provide a great experience
Review and create bills and invoices with special attention to accuracy
Utilize systems to input sales revenue, guest information, and create follow-up tasks related to the business
Passion to evolve and grow our event department by analyzing practices and looking at trends
Assist other departments with needs and projects as necessary
Perform other duties as required or assigned
EDUCATION
High school diploma or equivalent required
Bachelor’s degree preferred
EXPERIENCE
2+ years of experience with events preferred
Experience working in a fast-paced, flexible environment
Experience with food service and bartending preferred
Job Type: Full-time
Pay: $18.00 per hour plus additional gratuity pay based on the number of events and performance
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OBJECTIVES The Event Coordinator for Royal Pin Entertainment will be responsible for managing the logistics and execution of events held at our three locations. An extreme attention to detail and organization is required, along with highly-effective verbal, presentation, and written skills. A thorough understanding of event operations, including but not limited to, contract development and execution, database management, and interdepartmental communication is desired.
REQUIREMENTS
Excellent customer service skills with a guest focused mindset
Flexible availability
Positive attitude with experience managing others
Ability to multi-task and handle several projects at once
Strong communication and time management skills
Teamwork is a must
Problem solving capability and can adjust to issues on short notice
Attention to detail and organizational skills
Proficient in software such as: Excel, Microsoft Office.
Able to acquire an alcohol serving permit for the state of Indiana
Reliable transportation
RESPONSIBILITIES
Coordinate and communicate details of the event with the client.
Complete awareness and attention to detail of all aspects of our events and event packages
Primary contact for our three locations about event related items and liaison between the sales managers, clients, and all Royal Pin staff
Meet with clients to give tours and answer questions as well as additional walk-throughs to finalize event details
Reliable to attend the majority of our events, with an emphasis placed on large events and those with catering included
Utilize exceptional customer service skills and problem-solving skills to handle any event-related issue
Create a rapport with clients through service and knowledge to provide a great experience
Review and create bills and invoices with special attention to accuracy
Utilize systems to input sales revenue, guest information, and create follow-up tasks related to the business
Passion to evolve and grow our event department by analyzing practices and looking at trends
Assist other departments with needs and projects as necessary
Perform other duties as required or assigned
EDUCATION
High school diploma or equivalent required
Bachelor’s degree preferred
EXPERIENCE
2+ years of experience with events preferred
Experience working in a fast-paced, flexible environment
Experience with food service and bartending preferred
Job Type: Full-time
Pay: $18.00 per hour plus additional gratuity pay based on the number of events and performance
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