The Salvation Army USA Central Territory
Pantry Coordinator/ Case Worker
The Salvation Army USA Central Territory, Cedar Rapids, Iowa, United States, 52404
Part-Time 25 Hours Per Week
Hours: 8:00 A.M.–4:30 P.M., Monday–Friday.
Pay Range $19.00–$22.00 Per Hour.
The Salvation Army Mission The Salvation Army is an international, evangelical movement founded on the Bible. Its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.
Summary / Primary Purpose The Case Worker / Pantry Coordinator will coordinate food pantry services and assist clients with a variety of needs including rent/utility assistance, food pantry and seasonal services. The role utilizes The Salvation Army’s Pathway of Hope philosophy under the supervision of the Social Ministries Director, partnering with clients and community partners to provide necessary services.
Essential Duties and Responsibilities
Direct client services including interviewing and assisting clients with material and financial assistance.
Network and collaborate with community agencies to achieve best results.
Maintain adequate supplies in the food pantry to provide emergency food assistance to clients.
Maintain client records by reviewing case notes; logging events and progress.
Prepare reports and statistics required by The Salvation Army.
Coordinate volunteers and community service workers to assist with pantry operations.
Ensure the pantry is organized, clean, and shelves are stocked.
Maintain an organized filing system of confidential client records and enter documentation in the SIMS system.
Facilitate disbursement of funds to clients for emergency assistance throughout the year.
Assist with Christmas assistance during the holidays.
Operate a multi-line telephone system to answer calls and direct callers appropriately.
Attend relevant training sessions as directed.
Driving is an essential function of the role.
Other duties as assigned.
Supervisory Responsibilities Volunteers.
Education and/or Experience High School diploma or equivalent, with at least two years of prior case work or related experience. College coursework in human services or a college degree is preferred.
Qualifications
Ability to be flexible, prioritize, and handle multiple projects simultaneously.
Intermediate Microsoft Word and Excel skills; ability to use web-based data systems.
Administrative skills including office equipment use, data entry, attention to detail, and filing.
Good written and verbal communication skills and ability to maintain effective relationships.
Basic mathematical skills (addition, subtraction, multiplication, division, common fractions and decimals).
Demonstrated ability to handle confidential matters.
Attention to detail and creative problem solving.
Strong independent judgment.
Other Qualifications Must pass all applicable background checks, possess a valid state driver’s license, and be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Certificates, Licenses, Registrations Successfully complete The Salvation Army’s Case Manager Certification and Safe From Harm training within 90 days of hire.
Physical Requirements The role requires good speaking, hearing, vision, and excellent manual dexterity. Ability to stand, bend, reach, climb, balance, kneel, crouch, crawl, and lift or move more than 50 pounds occasionally.
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Pay Range $19.00–$22.00 Per Hour.
The Salvation Army Mission The Salvation Army is an international, evangelical movement founded on the Bible. Its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.
Summary / Primary Purpose The Case Worker / Pantry Coordinator will coordinate food pantry services and assist clients with a variety of needs including rent/utility assistance, food pantry and seasonal services. The role utilizes The Salvation Army’s Pathway of Hope philosophy under the supervision of the Social Ministries Director, partnering with clients and community partners to provide necessary services.
Essential Duties and Responsibilities
Direct client services including interviewing and assisting clients with material and financial assistance.
Network and collaborate with community agencies to achieve best results.
Maintain adequate supplies in the food pantry to provide emergency food assistance to clients.
Maintain client records by reviewing case notes; logging events and progress.
Prepare reports and statistics required by The Salvation Army.
Coordinate volunteers and community service workers to assist with pantry operations.
Ensure the pantry is organized, clean, and shelves are stocked.
Maintain an organized filing system of confidential client records and enter documentation in the SIMS system.
Facilitate disbursement of funds to clients for emergency assistance throughout the year.
Assist with Christmas assistance during the holidays.
Operate a multi-line telephone system to answer calls and direct callers appropriately.
Attend relevant training sessions as directed.
Driving is an essential function of the role.
Other duties as assigned.
Supervisory Responsibilities Volunteers.
Education and/or Experience High School diploma or equivalent, with at least two years of prior case work or related experience. College coursework in human services or a college degree is preferred.
Qualifications
Ability to be flexible, prioritize, and handle multiple projects simultaneously.
Intermediate Microsoft Word and Excel skills; ability to use web-based data systems.
Administrative skills including office equipment use, data entry, attention to detail, and filing.
Good written and verbal communication skills and ability to maintain effective relationships.
Basic mathematical skills (addition, subtraction, multiplication, division, common fractions and decimals).
Demonstrated ability to handle confidential matters.
Attention to detail and creative problem solving.
Strong independent judgment.
Other Qualifications Must pass all applicable background checks, possess a valid state driver’s license, and be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Certificates, Licenses, Registrations Successfully complete The Salvation Army’s Case Manager Certification and Safe From Harm training within 90 days of hire.
Physical Requirements The role requires good speaking, hearing, vision, and excellent manual dexterity. Ability to stand, bend, reach, climb, balance, kneel, crouch, crawl, and lift or move more than 50 pounds occasionally.
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