TalentBridge
Loyalty Marketing Program Support Specialist (Retail)
TalentBridge, Charlotte, North Carolina, United States, 28245
Loyalty Marketing Program Support Specialist
Location:
Charlotte, NC (Hybrid - Onsite Tuesday-Thursday) Duration:
8-Month Contract Schedule:
Full-time, standard business hours
Base pay range:
$28.00/hr - $32.00/hr
Role Overview
We are seeking a
Loyalty Marketing Program Support Specialist
to support corporate retail loyalty and credit initiatives. This role is ideal for someone with hands‑on experience supporting loyalty or credit programs, campaign execution, and cross‑functional coordination within a retail environment.
The successful candidate will partner closely with Marketing, Creative, Analytics, and external financial partners to support the planning, execution, and tracking of loyalty‑focused campaigns across digital and print channels.
Key Responsibilities Campaign & Creative Support
Assist in developing creative and campaign briefs for loyalty and credit initiatives
Participate in campaign and creative review cycles to ensure accuracy, brand alignment, and functional execution across digital and print channels
Support quality assurance efforts related to customer‑facing campaign materials
Program & Project Coordination
Maintain campaign and project trackers to support timelines, deliverables, and dependencies
Update and manage the loyalty program promotional offer calendar
Support ongoing planning and execution meetings across cross‑functional teams
Reporting & Insights Support
Help consolidate reporting across site and marketing channels related to loyalty campaigns
Partner with analytics and marketing teams to support campaign performance tracking
Cross‑Functional & Partner Collaboration
Partner with internal stakeholders across Marketing, Creative, Analytics, and Operations to support campaign planning and execution
Coordinate with external credit and banking partners to support campaigns executed on behalf of the organization
Act as a reliable point of coordination to ensure alignment across teams and vendors
Required Qualifications
3+ years of experience in retail or a similar consumer‑focused industry
Previous experience supporting loyalty and/or credit programs strongly preferred
3+ years of program, project, or marketing support experience
Strong organizational and time management skills with the ability to manage multiple priorities
Proficiency in Microsoft Excel and PowerPoint
Strong written and verbal communication skills
Comfortable working in a fast‑paced, cross‑functional corporate environment
Nice to Have
Prior experience supporting corporate retail loyalty programs
Exposure to multi‑channel marketing campaigns (digital and print)
Experience working closely with financial services or credit partners
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Art/Creative, Marketing, and Project Management
Industries Market Research, Advertising Services, and Retail
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Charlotte, NC (Hybrid - Onsite Tuesday-Thursday) Duration:
8-Month Contract Schedule:
Full-time, standard business hours
Base pay range:
$28.00/hr - $32.00/hr
Role Overview
We are seeking a
Loyalty Marketing Program Support Specialist
to support corporate retail loyalty and credit initiatives. This role is ideal for someone with hands‑on experience supporting loyalty or credit programs, campaign execution, and cross‑functional coordination within a retail environment.
The successful candidate will partner closely with Marketing, Creative, Analytics, and external financial partners to support the planning, execution, and tracking of loyalty‑focused campaigns across digital and print channels.
Key Responsibilities Campaign & Creative Support
Assist in developing creative and campaign briefs for loyalty and credit initiatives
Participate in campaign and creative review cycles to ensure accuracy, brand alignment, and functional execution across digital and print channels
Support quality assurance efforts related to customer‑facing campaign materials
Program & Project Coordination
Maintain campaign and project trackers to support timelines, deliverables, and dependencies
Update and manage the loyalty program promotional offer calendar
Support ongoing planning and execution meetings across cross‑functional teams
Reporting & Insights Support
Help consolidate reporting across site and marketing channels related to loyalty campaigns
Partner with analytics and marketing teams to support campaign performance tracking
Cross‑Functional & Partner Collaboration
Partner with internal stakeholders across Marketing, Creative, Analytics, and Operations to support campaign planning and execution
Coordinate with external credit and banking partners to support campaigns executed on behalf of the organization
Act as a reliable point of coordination to ensure alignment across teams and vendors
Required Qualifications
3+ years of experience in retail or a similar consumer‑focused industry
Previous experience supporting loyalty and/or credit programs strongly preferred
3+ years of program, project, or marketing support experience
Strong organizational and time management skills with the ability to manage multiple priorities
Proficiency in Microsoft Excel and PowerPoint
Strong written and verbal communication skills
Comfortable working in a fast‑paced, cross‑functional corporate environment
Nice to Have
Prior experience supporting corporate retail loyalty programs
Exposure to multi‑channel marketing campaigns (digital and print)
Experience working closely with financial services or credit partners
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Art/Creative, Marketing, and Project Management
Industries Market Research, Advertising Services, and Retail
#J-18808-Ljbffr