SnapIT Solutions
Overview
SnapIT Solutions is seeking a Connect Ambassador to serve as a welcoming, customer-focused presence at a public-facing service location in Kansas City, Missouri. This role acts as the first point of contact for visitors, helping guide customers, answer basic questions, and support on-site staff and community engagement activities.
This is a full-time, on-site position with a fixed term from January 5, 2026 through June 25, 2027.
What You’ll Do
Greet customers and assess their needs upon arrival
Answer basic questions and direct customers to appropriate resources or staff
Help manage customer flow within the facility
Assist customers with payments when applicable
Collaborate with on-site staff on escalations and resolutions
Support community outreach activities, workshops, and events
Assist with event setup, tear-down, and logistics
Support facility opening and closing procedures
Assist during special situations such as extended service disruptions
Collect basic feedback or data related to customer and community engagement
Required Skills & Qualifications
Strong communication and customer service skills
Friendly, outgoing, and professional demeanor
Ability to work in a fast-paced, customer-facing environment
Strong attention to detail and organizational skills
Ability to work well independently and as part of a team
Proficiency with Microsoft Office (Word, Excel, Outlook)
Flexibility with assignments, priorities, and work schedules
Education & Experience
High school diploma or equivalent required
Minimum of 1 year of customer service experience (face-to-face preferred)
Additional Requirements
U.S. Citizenship required (10 CFR 810 compliance)
Resume must include:
Full legal name
Current location
Citizenship status
#J-18808-Ljbffr
This is a full-time, on-site position with a fixed term from January 5, 2026 through June 25, 2027.
What You’ll Do
Greet customers and assess their needs upon arrival
Answer basic questions and direct customers to appropriate resources or staff
Help manage customer flow within the facility
Assist customers with payments when applicable
Collaborate with on-site staff on escalations and resolutions
Support community outreach activities, workshops, and events
Assist with event setup, tear-down, and logistics
Support facility opening and closing procedures
Assist during special situations such as extended service disruptions
Collect basic feedback or data related to customer and community engagement
Required Skills & Qualifications
Strong communication and customer service skills
Friendly, outgoing, and professional demeanor
Ability to work in a fast-paced, customer-facing environment
Strong attention to detail and organizational skills
Ability to work well independently and as part of a team
Proficiency with Microsoft Office (Word, Excel, Outlook)
Flexibility with assignments, priorities, and work schedules
Education & Experience
High school diploma or equivalent required
Minimum of 1 year of customer service experience (face-to-face preferred)
Additional Requirements
U.S. Citizenship required (10 CFR 810 compliance)
Resume must include:
Full legal name
Current location
Citizenship status
#J-18808-Ljbffr