Flex group
Staff Product Designer, Onboarding New New York, New York, United States
Flex group, New York, New York, us, 10261
About the role
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
As a Staff Product Designer at Flex, you'll solve problems for consumers across the country who are underserved by existing financial products. Flex is growing extremely fast and we’re taking big swings to overhaul our consumer experience. As we enter the next chapter of our growth we are looking for a design leader who will drive forward Onboarding and Activation for new customers. You'll own projects from end-to-end, from developing a vision for where we’re heading to exploring opportunities, and ultimately delivering solutions that improve the lives of Americans experiencing financial hardship. All of your design skills will be put to use, from design thinking to interaction design and visual design. But you won't do this alone! You'll work alongside product managers, software engineers, and data analysts, with feedback and support from your fellow designers.
This is a hybrid position with on-site expectations in our New York Headquarters or San Francisco/ Bay Area Office, 2-3 days per week depending on location. For candidates outside of a required location, you may be eligible for our relocation assistance program.
What you’ll do
Lead design for the onboarding experience, accounting for multiple different customer profiles and channel entry points
Develop a vision and point of view for where your part of the experience is heading to inform and influence your team’s roadmap
Own the design process from beginning to end: leading discovery, ideation, testing, visual design, and implementation
Facilitate alignment with your cross‑functional partners, stakeholders, and designers in other parts of the organization to ensure we are all designing toward a cohesive, considered customer experience
Be steeped in your team’s customer and business goals, to inform how you prioritize work to drive the most impact
Solicit feedback from and provide feedback to designers and collaborators across the core renter experience teams in order to maintain high quality and consistency in our work
Care deeply for and lead by example by setting the standard for high quality craft through your approach to interaction design, prototyping, and visual design choices
Contribute to our Design System, Ultraviolet, by aligning it with industry best practices and evolving our patterns to scale a modern, polished user experience
Bring an excitement to adopt new technologies into your process to help us move faster and deliver even better results
8+ years experience designing and shipping consumer products
Comfort documenting and explaining your design process and rationale behind decisions, including leveraging best practices, research, data
Track record of designing simple, intuitive products that are powered by complex systems and edge cases
Demonstrated aptitude for getting things done to make your team successful – wearing several different hats when necessary
Strong native mobile app design experience (iOS and Android)
Figma expert, and experience using AI tools to sketch and prototype
Comfort with ambiguous problems
Motivation to be a self‑starter
Passion for improving everyday people’s financial well‑being
A portfolio of work detailing your contributions to shipped solutions
Compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $207,000 - $230,000.
Life at Flex We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self‑aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Benefits & Perks
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
Competitive compensation + company equity for full time non‑US employees
Unlimited PTO for full time non‑US employees
Equity & Opportunities Our equity structure encourages employees to build equity at the company that we are building.
EEO Statement As set forth in Flex’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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As a Staff Product Designer at Flex, you'll solve problems for consumers across the country who are underserved by existing financial products. Flex is growing extremely fast and we’re taking big swings to overhaul our consumer experience. As we enter the next chapter of our growth we are looking for a design leader who will drive forward Onboarding and Activation for new customers. You'll own projects from end-to-end, from developing a vision for where we’re heading to exploring opportunities, and ultimately delivering solutions that improve the lives of Americans experiencing financial hardship. All of your design skills will be put to use, from design thinking to interaction design and visual design. But you won't do this alone! You'll work alongside product managers, software engineers, and data analysts, with feedback and support from your fellow designers.
This is a hybrid position with on-site expectations in our New York Headquarters or San Francisco/ Bay Area Office, 2-3 days per week depending on location. For candidates outside of a required location, you may be eligible for our relocation assistance program.
What you’ll do
Lead design for the onboarding experience, accounting for multiple different customer profiles and channel entry points
Develop a vision and point of view for where your part of the experience is heading to inform and influence your team’s roadmap
Own the design process from beginning to end: leading discovery, ideation, testing, visual design, and implementation
Facilitate alignment with your cross‑functional partners, stakeholders, and designers in other parts of the organization to ensure we are all designing toward a cohesive, considered customer experience
Be steeped in your team’s customer and business goals, to inform how you prioritize work to drive the most impact
Solicit feedback from and provide feedback to designers and collaborators across the core renter experience teams in order to maintain high quality and consistency in our work
Care deeply for and lead by example by setting the standard for high quality craft through your approach to interaction design, prototyping, and visual design choices
Contribute to our Design System, Ultraviolet, by aligning it with industry best practices and evolving our patterns to scale a modern, polished user experience
Bring an excitement to adopt new technologies into your process to help us move faster and deliver even better results
8+ years experience designing and shipping consumer products
Comfort documenting and explaining your design process and rationale behind decisions, including leveraging best practices, research, data
Track record of designing simple, intuitive products that are powered by complex systems and edge cases
Demonstrated aptitude for getting things done to make your team successful – wearing several different hats when necessary
Strong native mobile app design experience (iOS and Android)
Figma expert, and experience using AI tools to sketch and prototype
Comfort with ambiguous problems
Motivation to be a self‑starter
Passion for improving everyday people’s financial well‑being
A portfolio of work detailing your contributions to shipped solutions
Compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $207,000 - $230,000.
Life at Flex We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self‑aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Benefits & Perks
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
Competitive compensation + company equity for full time non‑US employees
Unlimited PTO for full time non‑US employees
Equity & Opportunities Our equity structure encourages employees to build equity at the company that we are building.
EEO Statement As set forth in Flex’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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