Forsyth Barnes
Sales & Marketing Manager (Ref: 194856)
Forsyth Barnes, Raleigh, North Carolina, United States
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Base pay range
$70,000.00/yr - $70,000.00/yr Job Title:
Sales & Marketing Manager Location:
Charlotte, North Carolina Salary Range:
$70,000 + Bonus + Benefits About the Role
An award-winning luxury hospitality business in Charlotte is seeking an experienced Sales & Marketing Manager to lead commercial performance across group, corporate, catering, and event business. This is a high-impact, hands‑on role suited to a proactive commercial leader who thrives in relationship‑driven sales environments and understands the standards of luxury hospitality. The role combines outbound business development, catering and event sales leadership, CRM and pipeline management, digital marketing oversight, and close collaboration with hotel operations to maximize total revenue across rooms, events, and food & beverage outlets. Key Responsibilities
Manage the daily BI reporting and analytics needs of the organization, ensuring data accuracy and developing visualizations, automated reports, and dashboards. Serve as an internal consultant, partnering with key departments to identify data‑driven opportunities. Build and maintain KPI sets and dashboards to continuously monitor performance. Design customer insights, profiles, predictive models, and projections to power data‑driven decision‑making. Oversee CRM, analytics, and CX platforms, including data collection, segmentation, and lead scoring. Collaborate with vendors to ensure seamless operations and support internal users with training and proactive problem‑solving. Maintain and update BI department documentation and identify areas for process improvement. Support ad‑hoc projects, analysis, and other duties as required. Qualifications
Proven background in hotel group room sales and business transient sales, with familiarity across GDS, Cvent, and corporate travel agency ecosystems. The ability to hit the ground running and actively penetrate the local corporate and group market is key. Some experience supporting or managing marketing activity (website content, SEO, paid search, social, brand storytelling). A commercially aggressive, self‑starter profile who is comfortable operating in a lean, independent environment. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Sales, Marketing, and Business Development Industries
Spectator Sports and Sports Teams and Clubs
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$70,000.00/yr - $70,000.00/yr Job Title:
Sales & Marketing Manager Location:
Charlotte, North Carolina Salary Range:
$70,000 + Bonus + Benefits About the Role
An award-winning luxury hospitality business in Charlotte is seeking an experienced Sales & Marketing Manager to lead commercial performance across group, corporate, catering, and event business. This is a high-impact, hands‑on role suited to a proactive commercial leader who thrives in relationship‑driven sales environments and understands the standards of luxury hospitality. The role combines outbound business development, catering and event sales leadership, CRM and pipeline management, digital marketing oversight, and close collaboration with hotel operations to maximize total revenue across rooms, events, and food & beverage outlets. Key Responsibilities
Manage the daily BI reporting and analytics needs of the organization, ensuring data accuracy and developing visualizations, automated reports, and dashboards. Serve as an internal consultant, partnering with key departments to identify data‑driven opportunities. Build and maintain KPI sets and dashboards to continuously monitor performance. Design customer insights, profiles, predictive models, and projections to power data‑driven decision‑making. Oversee CRM, analytics, and CX platforms, including data collection, segmentation, and lead scoring. Collaborate with vendors to ensure seamless operations and support internal users with training and proactive problem‑solving. Maintain and update BI department documentation and identify areas for process improvement. Support ad‑hoc projects, analysis, and other duties as required. Qualifications
Proven background in hotel group room sales and business transient sales, with familiarity across GDS, Cvent, and corporate travel agency ecosystems. The ability to hit the ground running and actively penetrate the local corporate and group market is key. Some experience supporting or managing marketing activity (website content, SEO, paid search, social, brand storytelling). A commercially aggressive, self‑starter profile who is comfortable operating in a lean, independent environment. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Sales, Marketing, and Business Development Industries
Spectator Sports and Sports Teams and Clubs
#J-18808-Ljbffr