Resurgent Capital Services
Document Specialist I, Mail Center
Resurgent Capital Services, Greenville, South Carolina, us, 29610
Document Specialist I, Mail Center page is loaded## Document Specialist I, Mail Centerlocations:
SC-Greenvilletime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
R0001208Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!**Summary:**The Mail Center Document Specialist I uses their process knowledge to perform scanning of incoming documents and checks, as well as performing other mail/file services, such as mail pick up, loan mod entry, electronic customer service sort, indexing documents, and pulling/shelving files. This position reports to the Mail Center Supervisor.
**Roles & Responsibilities:*** Execute various scanning processes* Execute outgoing USPS Mail process* Execute affidavits process* Execute customer service electronic sort process* Execute various indexing processes* Audit work for completeness prior to scanning and indexing* Responsible for the pick-up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations* Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock* File/Shelve documents**Skills & Qualifications:*** Some experience preferred, but not required* Ability to work in a detail oriented, time sensitive environment* Strong time management skills* Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards* Ability to handle confidential materials in a professional and ethical manner* Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone, and by email* Exhibit excellence in customer service and the ability to serve others by providing immediate attention to customers entering the DRCM* Ability to review documents for long periods of time and recognize errors* Basic computer skills with the ability to navigate efficiently**Educational Requirements:*** High School Diploma or GED required* Four-year college degree preferred*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.*At Resurgent Capital Services, we're not just about debt collection; we're about fostering personal and professional excellence. Our mission is two-fold: to deliver exceptional customer service and create a thriving environment where talented individuals can flourish.Joining Resurgent means joining a community where your contributions matter. Whether you're in customer service, IT, analytics, or operations, you'll find your role essential to our collective success. We're committed to providing the tools, training, and support you need to excel and advance in your career.We're looking for individuals who share our commitment to:* Treating everyone with empathy and respect* Supporting customers as they navigate financial challenges* Creating solutions and making a positive impact* Using data to make the best decisions possibleExplore our careers and discover how you can make a difference at Resurgent Capital Services. #J-18808-Ljbffr
SC-Greenvilletime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
R0001208Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!**Summary:**The Mail Center Document Specialist I uses their process knowledge to perform scanning of incoming documents and checks, as well as performing other mail/file services, such as mail pick up, loan mod entry, electronic customer service sort, indexing documents, and pulling/shelving files. This position reports to the Mail Center Supervisor.
**Roles & Responsibilities:*** Execute various scanning processes* Execute outgoing USPS Mail process* Execute affidavits process* Execute customer service electronic sort process* Execute various indexing processes* Audit work for completeness prior to scanning and indexing* Responsible for the pick-up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations* Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock* File/Shelve documents**Skills & Qualifications:*** Some experience preferred, but not required* Ability to work in a detail oriented, time sensitive environment* Strong time management skills* Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards* Ability to handle confidential materials in a professional and ethical manner* Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone, and by email* Exhibit excellence in customer service and the ability to serve others by providing immediate attention to customers entering the DRCM* Ability to review documents for long periods of time and recognize errors* Basic computer skills with the ability to navigate efficiently**Educational Requirements:*** High School Diploma or GED required* Four-year college degree preferred*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.*At Resurgent Capital Services, we're not just about debt collection; we're about fostering personal and professional excellence. Our mission is two-fold: to deliver exceptional customer service and create a thriving environment where talented individuals can flourish.Joining Resurgent means joining a community where your contributions matter. Whether you're in customer service, IT, analytics, or operations, you'll find your role essential to our collective success. We're committed to providing the tools, training, and support you need to excel and advance in your career.We're looking for individuals who share our commitment to:* Treating everyone with empathy and respect* Supporting customers as they navigate financial challenges* Creating solutions and making a positive impact* Using data to make the best decisions possibleExplore our careers and discover how you can make a difference at Resurgent Capital Services. #J-18808-Ljbffr