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Notch

Product Marketing

Notch, New York, New York, us, 10261

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Notch is building AI agents that resolve customer support end-to-end — not just deflect tickets. We work with mid-size and enterprise support organizations, and we’re scaling quickly.

We’re hiring a Product Marketing teammate to help shape how we communicate our product’s value, support sales with high-quality messaging and materials, and translate customer insights into clear, compelling storytelling.

ABILITIES & SKILLS What You’ll Do

Develop and refine product messaging and value propositions across key use cases

Create customer-facing content such as one-pagers, product overviews, case studies, and website copy

Build and maintain sales enablement materials (pitch decks, FAQs, battlecards, product sheets)

Support product launches by helping craft launch messaging and related assets

Conduct customer and market research to understand needs, objections, and competitive landscape

Partner closely with Product and Sales to ensure our positioning stays clear, accurate, and consistent

What You’ll Bring

3+ years of experience in product marketing (B2B SaaS experience required)

Strong writing and storytelling skills — you can turn complex product into clear, persuasive messaging

Experience creating sales enablement and customer collateral that gets used

Ability to work cross-functionally and manage multiple projects in a fast-moving environment

Strong attention to detail and high standards for quality

YOUR TEAM Rafael Broshi

CEO & Co-Founder

Bonus Points Nice to have:

Experience marketing AI products, customer support platforms, or workflow automation tools

Familiarity with enterprise sales cycles and buyer personas

Apply Now Your Journey Starts Here #J-18808-Ljbffr