Anson Mccade
Lead User Researcher
85,000 to 100,000 GBP
Bonus
Remote
Permanent
Lead User Researcher (Public Sector) Remote-first, UK wide
Up to £100,000 base + bonus (DOE)
Must have the right to work in the UK (no sponsorship available)
The Opportunity We’re hiring a
User Research leader
to help shape and deliver some of the most complex and impactful public sector and healthcare services in the UK.
This role is for someone who combines deep user research expertise with strong consulting capability - and who is equally comfortable leading people, setting direction, and influencing at senior levels.
You’ll play a key role in defining research strategy, embedding user‑centred practices at scale, and building and leading high‑performing research teams across large, multi‑stream programmes.
What You’ll Be Doing At this level, your role will span strategy, delivery, leadership, and people management.
Owning and shaping user research strategy across complex public sector programmes
Leading research across discovery, alpha, beta, and live phases
Line managing, coaching, and developing user researchers; supporting progression, performance, and wellbeing
Setting standards, ways of working, and best practice across research teams
Partnering with senior client stakeholders to influence service and policy decisions
Translating complex research into clear, actionable insights that drive delivery
Working closely with service designers, product managers, delivery leads, and engineers
Resourcing and scaling research capability across programmes as needed
Championing ethical, inclusive, and accessible research practices
Supporting bids, propositions, and capability growth where required
What We’re Looking For Essential
Extensive experience as a Senior / Lead / Principal User Researcher, User Research Manager
Demonstrable experience line managing and leading teams of researchers and / or designers
Strong consulting background advising clients and working in delivery-focused environments
Proven delivery experience within the UK public sector and / or healthcare
Expert knowledge of qualitative and quantitative research methods
Deep understanding of user needs vs. requirements
Experience operating in agile, multidisciplinary teams
Excellent stakeholder management skills, including at Director and senior leadership level
Strong commercial awareness and ability to balance quality, pace, and outcomes
A genuine passion for inclusive, accessible, and evidence‑led services
Desirable
Experience working to the UK Government Service Standard and GDS practices
Experience leading large‑scale discovery and service transformation programmes
Background in service design, experience design, or digital transformation
Active involvement in the research or design community (mentoring, speaking, writing)
Why Join
Remote‑first, UK‑wide role
Opportunity to lead, grow, and shape research teams
High‑impact work across public services and healthcare
Competitive package up to £100k + bonus
A role with genuine influence, autonomy, and purpose
Reference AMC‑AQU‑LURK
Postcode M13 0ZN
#J-18808-Ljbffr
Bonus
Remote
Permanent
Lead User Researcher (Public Sector) Remote-first, UK wide
Up to £100,000 base + bonus (DOE)
Must have the right to work in the UK (no sponsorship available)
The Opportunity We’re hiring a
User Research leader
to help shape and deliver some of the most complex and impactful public sector and healthcare services in the UK.
This role is for someone who combines deep user research expertise with strong consulting capability - and who is equally comfortable leading people, setting direction, and influencing at senior levels.
You’ll play a key role in defining research strategy, embedding user‑centred practices at scale, and building and leading high‑performing research teams across large, multi‑stream programmes.
What You’ll Be Doing At this level, your role will span strategy, delivery, leadership, and people management.
Owning and shaping user research strategy across complex public sector programmes
Leading research across discovery, alpha, beta, and live phases
Line managing, coaching, and developing user researchers; supporting progression, performance, and wellbeing
Setting standards, ways of working, and best practice across research teams
Partnering with senior client stakeholders to influence service and policy decisions
Translating complex research into clear, actionable insights that drive delivery
Working closely with service designers, product managers, delivery leads, and engineers
Resourcing and scaling research capability across programmes as needed
Championing ethical, inclusive, and accessible research practices
Supporting bids, propositions, and capability growth where required
What We’re Looking For Essential
Extensive experience as a Senior / Lead / Principal User Researcher, User Research Manager
Demonstrable experience line managing and leading teams of researchers and / or designers
Strong consulting background advising clients and working in delivery-focused environments
Proven delivery experience within the UK public sector and / or healthcare
Expert knowledge of qualitative and quantitative research methods
Deep understanding of user needs vs. requirements
Experience operating in agile, multidisciplinary teams
Excellent stakeholder management skills, including at Director and senior leadership level
Strong commercial awareness and ability to balance quality, pace, and outcomes
A genuine passion for inclusive, accessible, and evidence‑led services
Desirable
Experience working to the UK Government Service Standard and GDS practices
Experience leading large‑scale discovery and service transformation programmes
Background in service design, experience design, or digital transformation
Active involvement in the research or design community (mentoring, speaking, writing)
Why Join
Remote‑first, UK‑wide role
Opportunity to lead, grow, and shape research teams
High‑impact work across public services and healthcare
Competitive package up to £100k + bonus
A role with genuine influence, autonomy, and purpose
Reference AMC‑AQU‑LURK
Postcode M13 0ZN
#J-18808-Ljbffr