H&M is hiring: H&M Sales Advisor - Scottsdale Fashion Square in Scottsdale

H&M Sales Advisor - Scottsdale Fashion Square 4 days ago | Be among the first 25 applicants As a Sales Advisor, you’ll be responsible for providing excellent customer service, welcoming & guiding customers through the store to actively sell our products, and supporting customers with care and guidance. You will also manage garment refill & care, presentation and contribute to a clean and tidy sales floor and back‑of‑house. Working closely with your store team, you will deliver an excellent customer experience. A Day in the Life Typical responsibilities include: Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service Engage and have conversations with customers to provide excellent service Guide customers through our fashion trends, stories & products in all areas of the store Promote and sell our products to customers effectively Actively promote our Customer Loyalty App (Hello Member) & in‑store sustainability initiatives Represent yourself and the H&M brand positively during all customer interactions Support with commercial or operational actions to reach sales targets with store management team General Information Fashion & Trend Awareness Keep up‑to‑date with fashion scene, trends, styles, brands, products, competitors and relevant influencers Use product & fashion knowledge to share relevant information with customers Team & Development Retain & share service, fashion and store operations knowledge with colleagues Follow all procedures, routines, and legal requirements in all areas of the store Give & receive feedback with colleagues to learn, develop & support each other Participate in onboarding, introduction processes, training and courses relevant to your role & future development Retail Operations / Visual & Commercial Execution Complete full garment cycle from unpacking and refill to steaming and ensure good garment care Operate fitting room and checkout areas according to best practice & processes Contribute to a clean and tidy sales floor and back‑of‑house (including stockrooms) Support garment presentation and maintain attractive merchandise displays according to visual & commercial guidelines Ensure good stock levels with replenishment routines on sales floor Follow best practice for in‑store OMNI services & in‑store tech services/tools (Instore Care App, Click & Collect, Smart Store) Support with opening and closing of the store Follow all H&S guidelines and legal requirements applicable to the role and responsibilities Qualifications Passionate about fashion and everything we create in‑store Motivated by giving customers a great experience Communicative, creative, curious, motivated, flexible, decisive, and action‑oriented Enjoy working in a collaborative and dynamic environment Have sales experience in a dynamic and collaborative environment that can be applied to this role Experience with customer service in fashion, retail or other service‑related industries Why You’ll Love Working at H&M We value diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation and disability Guided by our 7 unique values – a values‑driven organization with 75 years of success Access to Colleague Resource Groups (CRGs) for community and networking opportunities Inclusive company encouraging authenticity at work Large global talent community and unlimited career growth opportunities Support for overall wellbeing with comprehensive benefits: health insurance, wellness & family support, company match retirement plan, paid leave & paid time off, community day to serve the local community Employee discount at H&M, Other Stories, COS Job Details Job Status: Hourly, Non‑Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $15.25 per hour** Seniority level: Entry level Employment type: Part‑time Job function: Other Industries: Retail *This job posting highlights the most critical responsibilities and requirements of the job and is not all‑inclusive. There may be additional duties and responsibilities assigned at the company's discretion. **H&M has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact https://hm.ethicspoint.com, and use Ask a Question. Benefits We offer all employees attractive benefits and extensive development opportunities globally. All employees receive a staff discount card usable on all H&M Group brands online and in‑store (H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, Afound). Employees are part of the H&M Incentive Program (HIP). Additional local perks vary by country. Inclusion & Diversity H&M Group is dedicated to creating inclusive, diverse, and equitable workplaces. We focus on a diverse workforce to bring variety of knowledge, experience, and ideas that positively impact customer interactions. We maintain fair and equal recruitment processes and ask you not to attach a cover letter to avoid biases. Company Description H&M is a fashion brand offering the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at best price in a sustainable way. Learn more about H&M here. Maki Assessment Tool We use an online assessment tool called Maki to assess sales advisor candidates. The tool is not an automated decision‑making tool. It provides AI‑created avatar presenting multiple‑choice questions. Scores are considered along with the full application. The assessment is optional. If you choose to complete the assessment, your score will be one factor for the hiring team to decide advancement. You may request an alternative assessment method; contacting recruitment_support@hm.com. Use optional feedback after assessment. No AI training uses personal info. We do not sell captured information. We collect cookie information with consent; it includes IP address, timestamps, device identifiers for internal use only. Review our Cookie Notice. We retain this data for 3 years. For more details, check our Applicant Privacy Notice. Seniority Level Entry level Employment Type Part‑time Job Function Other Industries Retail #J-18808-Ljbffr