Pacer Group
Job Title: Customer Solutions Representative
Job Duration: 18 months
Job Location: Tulare, CA 93274
Schedule/ Shift: Tuesday-Thursday: 8:00 am-5:00 pm (1-hour lunch) Event Days: 9:30 am-6:30 pm (1-hour lunch) Occasional Monday/Friday shifts for special events (with advance notice) Hours per week: 24
Job Responsibilities:
Front Desk & Visitor Support
Greet and assist visitors upon arrival Provide basic technical support for conference and training rooms Communicate with vendors, customers, and staff Provide general customer service Maintain and uphold EEC's mission, values, policies, procedures, and principles Workshop & Event Support
Coordinate logistics and set up for workshops and meetings Assist instructors and internal teams with administrative tasks Support registration, attendance, and customer inquiries Provide support to customers before, during, and after workshops and events Facilities & Operations
Support building operations and maintenance Organize operational documents and support document development Submit facility maintenance requests Order and manage supplies Tours and Demo support:
Set up & assist team with equipment demonstrations, tours, and consultations. Assist with scheduling and coordinating tours Lending Program Support:
Monitor and assist all reservations for lending programs Prepare and package equipment based on reservations Support program pick-up and drop off at the EEC Keep accurate loan records Required:
High School Diploma Desired:
Bilingual (English/Spanish) Proficiency in Microsoft Office and internet-based applications Strong customer service and communication skills Ability to multitask and prioritize Attention to detail and organizational skills
Job Duration: 18 months
Job Location: Tulare, CA 93274
Schedule/ Shift: Tuesday-Thursday: 8:00 am-5:00 pm (1-hour lunch) Event Days: 9:30 am-6:30 pm (1-hour lunch) Occasional Monday/Friday shifts for special events (with advance notice) Hours per week: 24
Job Responsibilities:
Front Desk & Visitor Support
Greet and assist visitors upon arrival Provide basic technical support for conference and training rooms Communicate with vendors, customers, and staff Provide general customer service Maintain and uphold EEC's mission, values, policies, procedures, and principles Workshop & Event Support
Coordinate logistics and set up for workshops and meetings Assist instructors and internal teams with administrative tasks Support registration, attendance, and customer inquiries Provide support to customers before, during, and after workshops and events Facilities & Operations
Support building operations and maintenance Organize operational documents and support document development Submit facility maintenance requests Order and manage supplies Tours and Demo support:
Set up & assist team with equipment demonstrations, tours, and consultations. Assist with scheduling and coordinating tours Lending Program Support:
Monitor and assist all reservations for lending programs Prepare and package equipment based on reservations Support program pick-up and drop off at the EEC Keep accurate loan records Required:
High School Diploma Desired:
Bilingual (English/Spanish) Proficiency in Microsoft Office and internet-based applications Strong customer service and communication skills Ability to multitask and prioritize Attention to detail and organizational skills