IICRC
Marketing Assistant Educate, Engage & Elevate
Do you love connecting with peopleboth face-to-face and onlineand teaching them something new? Do you thrive creating meaningful conversations on social media? Join our veteran-led, family-owned SERVPRO team as a Marketing Team Member! In this dynamic role, you'll shape our brand, engage current and potential clients, and amplify our mission: making fire and water damage "Like it never even happened!"
Why You'll Love Working Here
- A Supportive Culture: We're a tight-knit, energetic crew fueled by respect, work ethic, and genuine support.
- A Role With Real Impact: You'll assist in our marketing efforts across channels and build customer trust.
What You'll Do
- Assist in all marketing effortsfrom campaign strategy to materials, website maintenance, and marketing budget.
- Assist in our digital presence: Google Business profile, Google Analytics, SEO, and website updates.
- Conduct 23 marketing/canvassing days each week, meeting new and existing clients.
- Actively participate in local Chamber of Commerce meetings, business luncheons, and seek out sponsorship opportunities.
- Represent the company at industry trade showsup to 5 times annually to build relationships and visibility.
- Drive reviews by following up with clients after completed projects and assisting with final walk-throughs. Track and aim for every client's Google review.
- Post fresh content on social media weekly (minimum of 3 posts), and engage actively with clients.
- Monitor SEO keywords and competitors, track marketing attribution to incoming business, and continually optimize performance.
- Perform additional duties as required to support the marketing team's success.
What You Bring
- Bachelor's degree in Marketing, Business Administration, or related field preferred.
- Experience in marketing, customer service, or saleswith a proven track record of success.
- Strong communicator with excellent organizational, multitasking, attention-to-detail, and problem-solving skills.
- Proficient with Google Analytics, social media platforms, and SEO strategies.
- Goal-oriented, proactive, and ready to meet new peopleeven in challenging situations.
Schedule
- Full-time, between the hours of 7AM7PM (MonFri), minimum 40hrs/week. Expect occasional evening work, occasional weekends, and frequent travel throughout service areas in a company-provided vehicle.
Physical Demands
- Frequent sitting, walking, typing, using phone/email, and driving company vehicle. Occasionally lifting objects up to 50lbs.
Ready to Shape Our Story?
If you're passionate about outreach, education, and building meaningful engagementboth online and in your local communitylet's talk! Bring your energy and vision; we'll bring the tools, training, and opportunities.