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Green Tea Sushi-Pho

Server

Green Tea Sushi-Pho, Mulberry Grove, Georgia, United States

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A Server Job Description generally outlines the duties of a person who serves food and beverages to customers in a restaurant. This role involves greeting guests, taking orders, delivering food and drinks, ensuring customer satisfaction, and processing payments.

Key Responsibilities

Taking and delivering orders accurately and efficiently:

Servers must accurately record orders, relay them to the kitchen, and ensure that the correct food and beverages are delivered to the table in a timely manner.

Providing excellent customer service:

Servers are responsible for addressing customer needs and concerns, providing menu recommendations, and ensuring that guests have a positive dining experience.

Processing payments and managing cash transactions:

Servers are responsible for accurately processing payments and handling cash transactions, ensuring that all transactions are properly recorded.

Maintaining a clean and organized dining area:

Servers assist with cleaning tables, clearing plates, and maintaining a tidy dining environment, ensuring that the restaurant is presentable for guests.

Assisting with other restaurant tasks as needed:

Servers may be required to assist with tasks such as stocking supplies, setting tables, and handling other duties as assigned by management.

Greeting guests and ensuring a welcoming environment:

Servers are the first point of contact for customers and play a crucial role in creating a positive dining experience. They are responsible for seating guests, presenting menus, and providing a warm and friendly greeting.

Qualifications and Skills

Excellent customer service skills:

Servers must be able to interact with customers in a friendly, approachable, and professional manner.

Strong communication skills:

Servers need to be able to communicate clearly and effectively with both customers and kitchen staff.

Knowledge of the menu and restaurant offerings:

Servers should have a good understanding of the menu, including food and beverage options, special offers, and dietary restrictions.

Ability to handle multiple tasks simultaneously:

Servers must be able to manage multiple tables, take orders, deliver food, and handle payments efficiently, especially during busy periods.

Good time management skills:

Servers need to be able to prioritize tasks and manage their time effectively to ensure that all customer needs are met.

Basic math skills:

Servers must be able to calculate bills and process cash transactions accurately.

Physical stamina:

Servers need to be able to stand for extended periods of time and carry trays of food and beverages.

Cleanliness and sanitation awareness:

Servers must adhere to all health and safety regulations and maintain a clean and sanitary work environment.

Optional Skills

Experience in a restaurant setting:

While not always required, experience in a restaurant environment can be beneficial.

Food safety training:

Servers may be required to complete food safety training to ensure that food is handled and stored properly.

Cash register experience:

Experience with point-of-sale (POS) systems can be helpful for processing payments efficiently.

By including these elements in a Server Job Description, restaurants can attract qualified candidates who are passionate about providing excellent customer service and creating memorable dining experiences.

Must be 18

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