Hot Topic
About the Role
Join to apply for the
Seasonal Key Holder
role at
Hot Topic .
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you’ll support the store leadership team in providing the best customer experience, ensuring fellow fans can get their hands on the merch they love.
What You'll Do
Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and use of the Force.
Step in and step up when needed. Provide leadership support and help run the store when the Manager is unavailable.
Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT.
Cover the sales floor zone and ensure assigned areas are up to visual standards. You’ll also help with opening and closing of the store.
Work the register; process sales transactions and use your fandom knowledge to drive add‑on sales. Close out the register and communicate shortages or overages to your Store Manager.
Assist with planogram changes including store map, wall, fixture, and merchandising mix.
Communicate fashion and music trend information to management and respective HQ partners.
Work with Store Management to ensure no misuse of spells and wizardry around theft.
Support maintenance of the mother ship; keep the stock room organized and the store tidy.
Train and coach new Sales Associates as needed to help them quickly acclimate to the team.
Any other activities as assigned by your Store Leader.
What You'll Need
Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
Superpowers in providing customer service and selling.
A High School Diploma or GED equivalent.
Avenger‑like collaboration and communication skills, as well as Captain America‑like leadership.
Usual retail stuff: able to stand and walk during scheduled hours, reach for merch using a ladder, step stool, and pole. Move around boxes of awesome merchandise that may weigh up to 50 pounds.
Pay range: $17.20 – $19.75 an hour. Pay may vary based on education, location, experience, and training.
Seniority Level Entry level
Employment Type Temporary
Job Function Sales and Business Development
Industries Retail Apparel and Fashion, Manufacturing, and Retail
#J-18808-Ljbffr
Seasonal Key Holder
role at
Hot Topic .
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you’ll support the store leadership team in providing the best customer experience, ensuring fellow fans can get their hands on the merch they love.
What You'll Do
Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and use of the Force.
Step in and step up when needed. Provide leadership support and help run the store when the Manager is unavailable.
Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT.
Cover the sales floor zone and ensure assigned areas are up to visual standards. You’ll also help with opening and closing of the store.
Work the register; process sales transactions and use your fandom knowledge to drive add‑on sales. Close out the register and communicate shortages or overages to your Store Manager.
Assist with planogram changes including store map, wall, fixture, and merchandising mix.
Communicate fashion and music trend information to management and respective HQ partners.
Work with Store Management to ensure no misuse of spells and wizardry around theft.
Support maintenance of the mother ship; keep the stock room organized and the store tidy.
Train and coach new Sales Associates as needed to help them quickly acclimate to the team.
Any other activities as assigned by your Store Leader.
What You'll Need
Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
Superpowers in providing customer service and selling.
A High School Diploma or GED equivalent.
Avenger‑like collaboration and communication skills, as well as Captain America‑like leadership.
Usual retail stuff: able to stand and walk during scheduled hours, reach for merch using a ladder, step stool, and pole. Move around boxes of awesome merchandise that may weigh up to 50 pounds.
Pay range: $17.20 – $19.75 an hour. Pay may vary based on education, location, experience, and training.
Seniority Level Entry level
Employment Type Temporary
Job Function Sales and Business Development
Industries Retail Apparel and Fashion, Manufacturing, and Retail
#J-18808-Ljbffr